It will spare you a headache and save you some time. It does not store any personal data. Another cool feature is the like button. Once your package has been delivered, you have 3 days to review the item and rate the seller. Thanks to this, you can explore and buy items near you. Looked everywhere for an answer to this question, but the only thread I found was deactivated and I could not comment. How does it compare to other marketplaces such as Poshmark? For Instant Pay transfers, Mercari charges a $2.00 fee. There's no customer service number to call, I've been blocked though the chat app and the emails are less than useless. When you rate a buyer, it gives other sellers the ability to see how their For orders using a Mercari prepaid label, the cost of return is covered. This is a good site to buy stuff at a discount. (Im not allowed to have garage sales where I live so selling on Mercari has been great). Courtney Luke is a mother of three, wife, financial coach, and married to a full-time police lieutenant. Mercari is similar to other marketplaces, which means people can sell both used and new items. You have the option to include shipping, or you can charge the customer for shipping. According to their site, you can reach them from 8 to 6. This allows the buyers to reject the item, and the seller will not be paid. Never make a purchase thats too good to be true because it will most likely be a scam. They offer a seller payment guarantee, which means if your product is delivered as promised, you get paid. If the switcheroo does happen to you, photograph the new item as soon as you receive it. Mercari has partnered up with FedEx, UPS, and USPS to provide timely deliveries. If the item is broken, defective, or is not as described, you must not Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. Compared to eBay, Mercari is the underdog. This is to protect the buyer, so they can verify the item you sent is the one they bought. There are several ways Mercari protects sellers. To make sure that a seller is legit, see if Mercari has verified them. The item will be returned to the seller to either relist or not sell. Companies can ask for reviews via automatic invitations. Signing up for Mercari was extremely easy. But it turns out that its just as safe as any other online retailer. If you need assistance with your account, orders, or payments, you can reach Mercaris customer service via email ([emailprotected]) or phone ((415) 800-1078), which seems to be a Monday to Friday service only. if (document.context) document.write ("&context=" + escape(document.context)); WebTo ensure sellers get paid on time, well automatically complete a transaction if a rating isnt submitted within 72 hours of delivery. My wife liked an item to remember to keep it for later. On the other hand, a direct bank deposit can take up to five days. Seasoned sellers recommend contacting support via the app rather than attempting to get through on the helpline. It also deducts $2.9% plus $0.30 for processing payments additionally. Well also share this with the seller. That should be enough to stop people from getting scammed, right? On its website, you can directly search for the items you need or browse through various categories. I dont know about you, but I feel like a drug dealer meeting people on a corner hoping they dont jump me and take all my money. Please dont rate the seller before your order is We went on vacation for two weeks on the 26th. Give me eBay any day. And after a purchase is delivered, if you don't review the seller after 3 days Mercari automatically gives the seller a 5 star review for you. Mercari does nothing to help and there's no penalty. Buyers browse items that range from clothing to beauty products to novelty items and pretty much anything else you can think of. Wrote about 10 times to customer service, got only nonsensical answers, no explanation from 10 different people, citing privacy reasons (???? If More garage sales. Too negative? Remember, you will not receive payment until after the buyer has rated you and the item. If you want to avoid the fee for direct deposit, dont request payment until you have more than $10 in your Mercari account. Save my name, email, and website in this browser for the next time I comment. However, PoshMark does have a cleaner interface than Mercari. Just make sure you keep the percentage they take in mind when the time comes to set your prices. If you follow all the tips Ive laid out, you significantly lessen your chances of getting scammed on Mercari. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. You can contact the seller to review your shipping and payment options and create bundles. Also forgot to askCan I block her w/out rating her back? When you get your order, you have three days to assess if the item is damaged or not as described. My wife has been successful several times by offering less than the asking price and the seller accepting. People have commented that Mercari offers very slow customer service, and when they do eventually reply, theyre not exactly friendly and helpful. Its great that you dont need a desktop or any other device to do business in Mercari. Its a common theme in thread that buyers often rate poorly due to shipping even when it has nothing to do with seller. I bought a present for Christmas for my son on Mercari almost two weeks before Christmas and asked the seller to ship immediately so we would have it before Christmas. Remember, you dont meet up with anyone, and pre-printed shipping labels are used, which means you dont spend your own money on shipping and labeling. Another of my favorite areas is the electronic section. What I liked about theMercari platformis buying the item for the listed price or offering a lower cost to the seller. //]]>-->,