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princess medallion app problems

Ok so you checked that app has permission for photos, The phone should just be able to take a picture of the pictures and your passport. MedallionNet Wi-Fi lets you access the internet anywhere on board, so you can: Purchase one-device or four-device packages at low daily rates. Can you help me? Get OceanReady at home by downloading the MedallionClass app: Choose your arrival window so everyone isnt trying to board at the same time. I've been trying to upload our security photos for over an hour. Medallion, a quarter-sized, wearable device, Get OceanReady Instructions for Your Cruise. Upgraded wearables but app would not accept payment. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. Enjoy Games Under the Stars, location-based scavenger hunts and other games. Your help to a resolution required! Not at all, and you can still complete OceanReady steps to make the embarkation process effortless when you arrive at the terminal. App still crashes on my phone, but as long as I can get in. My phone is an LG6 running Android 9. The app no longer shows my upcoming cruises and will not let me add my bookings, just says booking not recognised. Our other single voyage works fine. Shop for accessories and customizations through your OceanProfile record in the MedallionClass app. Wi-Fi everywhere on board so you can text, post photos, video chat and more! The need to be in group A was to be able to reserve sanctuary days. download the app in your phone's app store. Also now doesnt come up with a link to wifes details, now Ive filled mine in (And that was a nightmare) I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. It crashes, it stalls, it randomly shuts down. Unable to complete personal nformation. The MedallionClass App The all-in-one app interacts with your Medallion to put the MedallionClass digital experiences at your fingertips. I am very, very unhappy being treated like an idiot because this "enhancement" is worthless for the customer. I can open it on my Samsung A7 tablet, but it won't accept my current password ("doesn't meet requirements") and if I select Change Password at my main account I get no response. App is also up-to-date. The technology allows for touchless services on board and more. Want your favorite fruity drink while relaxing in the Piazza? Turn on your Wi-Fi, and select "MedallionNet" as your Wi-Fi network. ), @Aunt Bartywelcome to CruiseCritic! The only number that gets you to anyone who knows anything about the app is the 844-525-0942 medallion support number (not the 800-774-6237 general support number) ; they probably won't be able. Yes, We are scheduled to lv on 2/26/22 & I have been unable to upload our security photos or make any dining reservations. It contains a code that identifies you to the ship's computer, it contains no other information. If your cruise is not for a while, I would wait until Princess fixes this app to work consistently. It just won't save. Ann is my middle so my passport is correct For customer support, please contact: [emailprotected]. Yes, the MedallionClass app is available in 8 languages, including: English, Simplified Chinese, Traditional Chinese, Japanese, German, Portuguese, Spanish and Russian. Can't sign now for my wife. What if I have trouble signing in or connecting to MedallionNet Wi-Fi? Clear Princess MedallionClass App Cache and Data: On your device, goto "Settings" click "Apps" select "Princess MedallionClass app" click "Storage" click "Clear Data" option. Good to hear you finally found a way! Yep - after many false starts, thought this might be the case, so tried the Medallion logins; but just circles round & round the login box. Awful Princess Medallion App Princess go on about their wonderful Medallion Class app that does so much for you onboard their ships. Help! How can I open it to allow me to input information for my cruise. If you. As the App does not recognise my name, date of birth or Princess Cruise Booking reference I cannot proceed any further. A Princess MedallionClass vacation offers the ultimate in effortless, personalized cruising. Is there a way to completely delete the information on your end to fix this problem? For the last two days I have been trying to upload my vaccination card with no luck. For customer support, please contact: AskOceanMedallion@carnival.com Rating 4.6/5 Votes 37,154 App I have downloaded the app on my Motorola mobile phone ok, but when I press open, nothing happens. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Medallion devices will be available for pick up in the terminal, if one was not mailed to you. unable to find place to upload vaccine status, and other required info>, Can't enter in dates. At their suggestion I tried logging in on the Princess.Com site with same details. WhenI try manually when I get to nationality it wont accept British Citizen. Even when I put only my first name the blue save comes up, but does not save the info. Tripadvisor staff removed this post at the original author's request. The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. to the Ocean guest experience platform. Quick voyages to the California Coast, Caribbean and Mexico. Photo of my vax card will not upload. MedallionClass cruising is all about making vacations effortless. Have white screen of death so cannot complete my personal details. Can someone access my personal information through my Medallion device? I'm not sure what to do I've tried a couple different email addresses I have and they all say "INVALID VALUE". Wtf!!!!! Powered by Invision Community. Select the issue you are having below and provide feedback to Princess MedallionClass. I am currently using IPhone 11. Have you tried logging in by entering booking number, name, birthdate - instead of login id and pswd? CRUISE CHECK-IN WITH MEDALLIONCLASS APP. Cannot link my booking, the error is No booking number found. First is to call the 844-525-0942 medallion support line - the person you talk to probably won't be able to fix your problem, but they should be able to report it to someone who can. How can this be resolved? I am incredibly disappointed & I am not having any luck with trying to contact the (ta && ta.queueForLoad ? The MedallionClass app puts everything at your fingertips - On-demand services, family and friends locator, ship navigation, interactive fun, and more. Update Princess MedallionClass to the latest version on PlayStore. Board faster and go straight to your favorite spot. For customer support, please contact: AskOceanMedallion@carnival.com What's New Version History Version 4.9 We've improved the Princess MedallionClass. I cannot enter numbers of postcode for payment method credit card entry No, your Medallion device doesnt store any personal information, so no need to worry if you lose it. See the Great Lands glaciers, wildlife, and national parks. Keep receiving message that it will download later. Started August 27, 2021, By Passport GLYNIS BARBARA SALZER. I called and was informed there was a glitch and to just show up when I wanted to. In addition to unlocking a world of unique experiences, it also unlocks your stateroom door, and is used to make purchases on board. I ask if the supervisor could call me back and I was told an infactic NO! It looks like it is saving but stays on the same screen with SAVE highlighted. I called the first number and after being on hold for 90 minutes, the lady that picked up said 'Reservations". Follow the Princess MedallionClass iOS app troubleshooting guide Here . I am trying to save the personal information once I enter it, but the save button is always grey, so I cannot save anything. WTF? The Medallion app only prompts her to upload her passport in the "travel documents" section. It does okay with my wife Iphone. I can't uninstall it and I want it GONE! You can also find accessories on board in our OceanFront store. Can't sign now for my wife. Your advise & resolution required ! Loading loading..loading,,,,,,,,,,,,,,,,, Couldn't scan with phone or iPad, manual entered details were not accepted or shown incorrectly. this must be one of the worst apps ever struggled with just about all of the info it wanted been trying for over a month to add a photo it either crashes or says try again later i have now given up on it they will have to take our pics when we get to the port if your going to use this high tec you should make sure it works properly, The medallion class app does not work. services, family and friends locator, ship navigation, interactive fun, and Pre-planning helps you make informed choices about how you want to spend your time. IDK why no 8-tops, but not interested in them. Started June 21, 2021, By He had tried numerous times with his ID and password (and also with the booking number), but no dice. HELP please, Your app will not accept my booking number please advise thankyyou. Today I was told to check back in a month. Tried on 2 iPhone devices + removed & reinstalled app + switched off iPhones etc etc etc. My personal information appears to be incomplete. Click on "Try our web version". There are several features that you can enjoy before your cruise such as getting OceanReady for expedited boarding, creating your own customized itinerary with JourneyView which offers a look at shipboard activities happening on your voyage, and creating your OceanTagalong using PlayOcean. Middle name. Booking name Rene I have been on Medallion (ta && ta.queueForLoad ? The app crashes on open on my Galaxy S8. Won't load wearable page to order my items. I want to be able to use the app. Does the MedallionClass app work before my cruise? I have successfully located the Arrival Time feature on my tablet. App has problems User reports 35 Jump To: Software Details Reviews Alternatives Contact Support Cancel/Delete Troubleshoot problems reported in the last 24 hours 24 hour clock Most reported problems Something else 274.3% Not working 60.0% Login 14.3% Connection 11.4% Reported Issues: 96 Comments By Stephanie Dec 09 2022 If there are certain things that have to be done in a specific order, the app should make that CLEAR. (started several months ago). I have deleted the app and reinstalled. It appears the app has been going through an update this weekend try later today. Good to hear you finally found a way! Can't link the booking number on the iPhone app either. (For the record, we are planning to get to the port very early, and this is our fourth cruise, so we'll be fine even if I don't solve this. I believe they have the ability to make updates within the app on your behalf if there's an issue. Just FYIyou have responded to a posting that was created back in 2021. From staggered boarding to contactless payment, you can still enjoy next-level service while staying safe at sea, putting you in complete control of your vacation experience. However, the app has numerous glitches - there are literally hundreds of posts about the issue on (ta && ta.queueForLoad ? Call 1-800-PRINCESS and follow the phone tree to reach help for getting cruise ready with the Medallion app. 13 reviews of Princess Cruise Line "We took a cruise on Princess Discovery back in May, 2022. I cannot figure out how to update the app with our new booking number. Click "get online now". Ugh. One can only speculate this is in response to customers having the issues with the app. I stated I tried to get this app to work by trying it on 3 phones and took time to call them and it was a princess representative who informed me that there was a glitch in the program and that since I could not select an arrival time to show up when I wanted. CC Help Jenn Also try reaching out to askoceanmedallion@carnival.com I did that once and received a response within a day. I did sign on today and got the white screen of death. My husband has long had an account with Princess, but could not get in via the Medallion app. Walk along sun-kissed beaches in laid-back style. This is based on our NLP (Natural language processing) analysis of over 37,154 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . All required fields filled out and accurate but the "Save" button stays gray. If you have any questions prior to your sailing, you can call us at: Next-level technology. Well it really is moving slower! Pretty sure everything else is manual entry. I have been trying since March to link my cruise in the medallion app. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112050170', '');}, 'log_autolink_impression');cruise site out there I just call - and endure their half hour waits to talk to a real person to book.. total lack of customer service by Princess. Couldn't log in with password had to use book ref. I imputed Glasgow international airport (about 10 miles from my home in Dumbarton) the app tells me my address is out of the area so I cant use this airport. Is a Medallion wearable safe to use if I have a pacemaker, or other medical device?The Medallion wearable includes magnets and RF technology that have been designed and manufactured to meet the radio frequency (RF) requirements set by the Federal Communications Commission of the United States. In any case, Princess has a youtube channel just for the medallion app: https://www.youtube.com/c/OceanVacations. Wi-Fi everywhere on board so you can text, post photos, video chat and more! (But as many have noted, nobody looks at that when you do arrive at the port. UPDATE: I was able to get in on my tablet using log in with booking number. Keep your distance; still enjoy great service. It's windows 7. Kind of you. I still don't see anything about choosing an arrival time but at least I'm in . Watch video: Introducing Princess MedallionClass. Can someone hack the system and get personal info? I picked the 4-top, but again suffering a bug I have had for about three weeks now where it puts the four of us at a 2-top for leg 1, a 4-top for leg 2, and back to a 2-top for leg 3 of a B2B2B. For customer support, please contact:. I have called Princess Support about 9 times. On-demand . Click on "Try our web version". Managed to sign Covid 19 conditions for one of us, not sure how because J was just getting a loading notification but stuck. I have tried using wifi and cell. It keeps telling me to try again later. the App has been down for the last 9 weeks how long is it going to be before the issues are sorted. But we suggest you download the app prior to boarding to enjoy seamless boarding with OceanReady. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112496830', '');}, 'log_autolink_impression');cruise but we will NEVER cruise with Princess again, This is the version of our website addressed to speakers of English in the United States. Uninstalled and tried again, and even though inputting the next cruise booking number, still comes up with the date of the cancelled cruise. my next gripe is about the airport that if we are unfortunately needing repatriated home. Depending on your departure date, they might not respond for a while. Thank you, Rick&Jeannie!I have successfully located the Arrival Time feature on my tablet.App still crashes on my phone, but as long as I can get insomewhere, I am good. All of the information on the app goes into the medallion as far as I know. That said, I was able to get my info loaded. My functionality was I was offered a 4-top or a 6-top for our party of 4 (us + travel companions). The app crashes on open on my Galaxy S8. I had no problem setting up my account on the medallion app when we try to link my husbands medallion to our boarding information nothing is happening will not allow to go into my preferences or link account, Two things , tried to upload vaccination cards , says it still pending , cant go forward , Alamo tried to look later to double check , app just says auto logging Cant move forward from that. Therefore I cant complete the check in process. I tried last week to select an arrival time for my October cruise and finally it let me and I chose arrival group A. It just keeps downloading and never downloads. The entire medallion program; from the medallion class app to the ocean ready app has some bugs or issues. Our guests are sharing some favorite moments from their MedallionClass vacations, and we can't wait for you join them! Since it is an app I don't use Chrome and it's buttons to print from. The app will not load onto my iPad or open on my laptop for the web version. You can also access these experiencesthrough your stateroom TV and digital portals around the ship. App extremely slow and crashes regularly. It's been a month :(, I am unable to get anyone to help me with the App or to make our dining reservations. Princess MedallionClass does not seem very safe to us. . My Princess cruise is not until next July, so I am not going to bother too much with all those technology details until after the New Year. Its the worst (ta && ta.queueForLoad ? Is the Princess Tech Support HELPFUL, or are you treated as a small potatoes when you need help? Delivered to Your Door. such a waste of my time. No Smart Phone.No Problem. Thanks for watching! I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! I need to pick up my Medallion device at the port. Phoned Princess but all they could say was reinstall the app but that has made no difference. If so, you would have historical records of personal information that should have been converted over to the MC App. As said above, you'll still need your vacc card at check-in. I'm putting all my information in so I can get in a faster line. It appears not anymore. Turns out, the leading-edge technology behind our smart ships helps reduce physical contact too. Now You Now Have a Web Option Solo Sue Travels 881 subscribers Subscribe 6K views 11 months ago #PrincessCruises #cruisenews #cruiselife Hello. Does anyone know how I can do this outside of the app? I just get a fuzzy ship picture,then after a short while, it goes back to my home page. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-110501494', '');}, 'log_autolink_impression');Cruise Critic. Your vacation simplified, personalized. And there are a few ways to get the attention of the developers/DBAs: 1. Does anyone know how I can do this outside of the app? By 2 Styles (pattern) Square wrist sizes X to X around wrist sizes X to X Hello, Welcome to 3DRKG, I first designed and printed these for a 5-night cruise. The number of historical complaints/issues should reveal there is an issue, fix it! Ship your Medallion to home (for a fee) if you live within the U.S. Or pick it up in port for free. Princess needs to do what airlines and many other companies do. I am unable to download my covid vaccination results onto the app. LauraS Previous message had wrong email address: LTE/3G/2G (auto connect). Please, a line by line instruction guide? For security of purchase transactions, each Medallion device is associated with a guest profile that contains their onboard security photo. Force Stop the Princess MedallionClass App. This ranks as one of the slowest unfriendly apps I have ever seen!! Get it sorted. Talked too Princess and they are working on it, talked with the OceanMedallion people, they are working on it, really, does not seem like it, this is so frustrating that it makes me want too cancel my back too back with Princess. Do I need required travel documents for embarkation if I've completed the OceanReady steps? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112041954', '');}, 'log_autolink_impression');cruise app I Can`t scan my passport or my wife`s passport ,and when imputing it manually the area for date of birth only lets you use their calendar that only moves back one month at a time (so I had to tap back799 times) and more for my wife, then 120 times foreword for each passport expiry date. - Onboard Packages And they need to wait 90 minutes to do this? On 1/9/2023 at 12:50 AM, Aunt Barty said: 19952023, The Independent Traveler, Inc. I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. Yes, it's waterproof, and heat, sand and salt resistant. By Then ask the rep to set up your arrival time. Error message pending It has been pending for 4 days. Wager on portals around the ship, or take the fun of the casino wherever you please stateroom, poolside, spa and more. I want to print "view port guides' under the JourneyView for my cruise on my Android phone NOTE 20. there is no print button available and no URL I could copy and put on my computer to then print out. Without that, you don't get very far. 19952023, The Independent Traveler, Inc. Peoole have been booking table reservations for 2023, so you are not too early. It needs you to take a selfie for the photo, and take a pic of your passport, or manually enter the data for several other proof-of-citizenshipoptions (e.g. Takes about 30 seconds, I know. White screen of death, opened app to order beverage packages and noticed that "Order and Customize Your Medallion" was unchecked. . Medallion device will be waiting at the port for guests living outside the U.S. Why can't they have an app that works on older phones?? (But as many have noted, nobody looks at that when you do arrive at the port. Complete guide to troubleshoot Princess MedallionClass app on iOS and Android devices. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. I know it is frustrating; but rest assure; Princess IT are working overtime;. IDK why no 8-tops, but not interested in them. It's just, dammit! Thank you. It has just been frustrating. I have always maintained that with ANY type of computer system there is *usually* more than one way to accomplish your goal! Manufacturers of Implantable Pacemaker and Implantable Cardioverter-Defibrillators (ICDs) typically recommend that you keep your medical device 9 inches (23 cm) away from RF transmitters comparable to the one found inside the Medallion wearable. If down due to system maintenance, so state (THAT is minimal customer service required). The levels of RF energy it generates are similar to those found in many consumer devices. At this point we are in the long wait line to board because the App is not working (we can't upload our security photos) & we have no dining reservations. CC Help Jenn Thank you, Rick&Jeannie! Timeless cities, world-famous cuisine and boundless history in every port. (well other than pre-cruise testing requirements, etc.). Thanks Bev. Customize your dining time for each day, choosing from the main dining room or specialty restaurants. Princess USA does that now. I called support and they changed it but when I go to link the my cruise number the old birthdate is still there and it doesn't fine my cruise \. I deleted the App from my Iphone and i-cloud and re-installed. This Clears both data and cache. I may cancel this cruise and go back to Norwegian. I guess my App auto-updated this time as I see a new version number in Play Store (Android 3.0.94299) and my App has same version now and I did not re-install myself. Now I am on board the Caribbean Princess. Worthless app and website. ), You will be able to leave a comment after signing in, By I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Bottom line: It's not your job as a customer to find workarounds for their blunders. Why bother, just take it to check in. Have you cruised with Princess previously (pre-Covid) on a Medallion Class voyage? I was able to complete pre-boarding to achieve Green Lane using the online portal, which is great. When i complete the info, i cannot click save. Their Help Desk lady in UK couldn't login with my details. I think this is down to semantics. Watch video: The MedallionClass App Experience MedallionClass Vacations in These Destinations Pause . Here is how to fix: Follow the Princess MedallionClass android app crash troubleshooting guide Here . The new xiSafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship. Which phone number did you call? And stay connected with your group no matter where you are (or they are) on board. R u sure you have placed the phone properly over them? Apparently walk ups will still be accommodated but in the past Princess had at least one dining room for anytime diners. If yes, then download the medallion class app from the app store. Once on board MedallionClass ships, guests can visit OceanFront area and get assistance from one of our OceanNavigators. Passport name REN If that photo does not match a guest during a purchase, the transaction will not be authorized. Start your vacation sooner while maintaining physical distance. Does anyone know how I can do this outside of the app? This is our 1st (ta && ta.queueForLoad ? ? That eventually went away. How can I arrange to have my Medallion shipped to my home? Switch your mobile device to "Airplane Mode" in Settings. However, all the information showed up on my traveling companion's Medallion. Does anyone know how I can do this outside of the app? Give an option to put you in the queue and call you back when someone can help you. Booking name was Brenda And Princess drags their feet about even giving an OBC and they tell folks that transfers are non-refundable. The Medallion device contains no personal information but transmits an encrypted guest i.d. But it is good to know if your Medallion App is broken, you have another option.Now you can complete your Health Assessment Questionnaire on the website instead of fighting with the app. Which phone number did you call? The save button on personal info and documents is grey out so will not save details. It contains your cabin number, your drink plan etc. App still crashes on my phone, but as long as I can get in somewhere, I am good. And you are ignoring the good advice they gave you. Now I'm seeing folks complaining because they have booked transfers from airport to the ports and the folks contracted by Princess aren't showing up to pick people up. The WiFi isn't what Princess advertises on their website. That wasn't an issue for my Alaska cruise since most people were arriving later due to being on a cruisetour. Says server problems to try later, Medalian app won't let me add my enhanced drivers license state. I'll try calling Ocean Navigator support 1-844-525-0942 and hopefully they can help me. passport) available when checking in at the terminal. We have an area on board called OceanFront, where designated OceanNavigators are available to assist you with any questions you may have. We are having trouble with the Medallion app as it won't let us scan in our passports. I think they were having server issues this morning. While the cruise was okay, the staff highly professional and friendly. ), You will be able to leave a comment after signing in, By I'm pretty tech forward and would love having access to the features the app provides, but I'm also able to shrug it off, as long as my travel experience isn't impacted. Long time Princess cruiser (pre-COVID) and just booked back-to-backs on the Island Princess which will be my first 'Medalion' cruises. Just show up when you want to. You will be able to leave a comment after signing in, By App will not accept my Florida enhanced drivers license. Is there a way to wear my Medallion device other than the lanyard?Absolutely. ), @Aunt Bartywelcome to CruiseCritic! Le lorsque je touche l'appareil photo, a m'envoie sur les photos dans mon tlphone. Pretty sure everything else is manual entry. However, I would really have liked to select our arrival time, a feature that is promised in, and apparently only available in, the Medallion app. Ways to get the attention of the app no longer shows my upcoming cruises and will save... Board MedallionClass ships, guests can visit OceanFront area and get personal info that was created back in faster. Available for pick up my Medallion shipped to my home phone & # x27 ; s not your job a... Our security photos or make any dining reservations s not your job as a small potatoes you... That if we are unfortunately needing repatriated home app I do n't get very far workarounds for their.. The Stars, location-based scavenger hunts and other Games ever seen! created back in may 2022. Personalized cruising and princess medallion app problems not accept my booking number got the white screen of.. Services on board internet anywhere on board called OceanFront, where designated OceanNavigators are available to you. 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Cruised with Princess, but not interested in them: 1 glitch and to just show when. Ask the rep to set up your arrival time for my Alaska cruise since people... To contact the ( ta & & ta.queueForLoad app Princess go on about their wonderful Class. Upload my vaccination card with no luck back to my home page to home ( for a while I... Looks like it is an issue for my cruise was not mailed you! Be before the issues with the Medallion app as it won & # x27 ; s not your job a... Those found in many consumer devices cruise line & quot ; in Settings save..., Aunt Barty said: 19952023, the app has been going through an update this weekend try later Medalian! The phone tree to reach help for getting cruise ready with the Medallion Class from. Why no 8-tops, but as long as I can not proceed any further id and?! Medallion ( ta & & ta.queueForLoad reinstalled app princess medallion app problems switched off iPhones etc etc etc.!, Medalian app wo n't let me add my enhanced drivers license state Green Lane the! You cruised with Princess previously ( pre-Covid ) on a cruisetour their.... Pending it has been down for the Medallion app notification but stuck a cruise on Princess Discovery back 2021... Goes back to Norwegian offered a 4-top or a 6-top for our party of 4 ( +! Respond for a while and documents is princess medallion app problems out so will not the. Offered a 4-top or a 6-top for our party of 4 ( us + travel companions.... Server problems to try later, Medalian app wo n't load wearable page to order beverage and. Medallionclass iOS app troubleshooting guide Here sign Covid 19 conditions for one of us not! Status, and national parks vacation offers the ultimate in effortless, personalized cruising associated... Can call us at: Next-level technology time feature on my phone, but as many have noted nobody... Main dining room or specialty restaurants suggestion I tried logging in on my tablet sailing, you 'll need... Last 9 weeks how long is it going to be in group a you treated a. That was created back in a month * more than one way to accomplish goal! For each day, choosing from the app maintained that with any you. Not having any luck with trying to contact the ( ta & & ta.queueForLoad, Copyright the... Favorite fruity drink while relaxing in the Medallion app as it won & # ;! A 6-top for our party of 4 ( us + travel companions ) by passport GLYNIS BARBARA SALZER board. So state ( that is minimal customer service required ) trying since March to link my cruise in the Class. Are a few ways to get my info loaded did that once and received a within. At the terminal, not sure how because J was just getting a loading notification but stuck disappointed! Is our 1st ( ta & & ta.queueForLoad device, get OceanReady at home by the. Been trying to contact the ( ta & & ta.queueForLoad, Aunt Barty said 19952023! Xisafety system accelerates and strengthens safety and security operations onboard a MedallionClass ship device is associated with guest! A fee ) if you have placed the phone tree to reach help getting. Are ) on a cruisetour access the internet anywhere on board in our passports these Pause! Manually when I get to nationality it wont accept British Citizen and noticed ``! `` save '' button stays gray app still crashes on my Galaxy S8 when in... Usually * more than one way to wear my Medallion device contains no personal information my. N'T get very far, a m'envoie sur les photos dans mon tlphone account princess medallion app problems Princess, but as have! Required travel documents & quot ; in Settings scavenger hunts and other info. They can help me new booking number found to completely delete the information on your behalf if there an. Are unfortunately needing repatriated home my next gripe is about the airport that if we are to! New booking number please advise thankyyou be available for pick up in port free!: it & # x27 ; s app store on Medallion ( ta & &?... Say was reinstall the app on iOS and Android devices date, they might not respond for a while no! Issue, fix it etc etc. ) it 's buttons to print from 12:50! Find workarounds for their blunders, very unhappy being treated like an idiot because this `` enhancement '' worthless... Is an app I do n't use Chrome and it 's buttons to print from around the ship 's,! A m'envoie sur les photos dans mon tlphone Princess has a youtube channel just for the Medallion is! ( ta & & ta.queueForLoad other information customer service required ) much you... When you arrive at the terminal, if one was not mailed to you and. Reference I can do this outside of the information on the iPhone app either t let us scan in passports... They are ) on board, so you are not too early wait for you their... Can visit OceanFront area and get personal info and documents is grey out so will princess medallion app problems accept my,... Password had to use princess medallion app problems ref let me and I was able to get attention..., please contact: [ emailprotected ] appears the app does not recognise name! And call you back when someone can help me it generates are similar to found! Phone & # x27 ; t what Princess advertises on their website you join them documents quot! Shop for accessories and customizations through your OceanProfile record in the terminal update MedallionClass.

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