atruchecks trustpilot

I purchased Day 2 & 8 tests and I have never received them. We would advise you to do your day 2 test as soon as it is with you. I have seen fraud company's in India but wondering is it the same in UK also. In June 2021 I booked a pcr testat Luton airport with Atruchecks, however i was charged for two tests. Find out how we combat fake reviews. Avoid at all cost. We saw no mention of this on the website! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I use DHL everyday as I am sure this company do.I returned the test on October 3rd and as of today 18th Oct have heard nothing! All rights reserved. They are scammers and should be removed from the Gov.uk website. | Read 941-960 Reviews out of 1,531 All healthy individuals are now thought to make detectable IgG antibodies to COVID-19. I looked everywhere for a phone number, but I couldn't find it anywhere, and definitely not on their website. If this is the case please visitnhs.uk/conditions/coronavirus-covid-19/to see the most up to date UK Government guidelines. My daughter ordered her Day 2 and Day 8 tests on the 8th September and nothing has arrived to this day. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Theses guys must be pocketing hundreds of thousands from this scam. Avoid this provider of COVID-19 testsDHL failed to deliver the test to a safe place and asked me to ask Atruchecks to raise a complaint with DHL. Tests were a day late arriving, then day 2 then results came on day 9 after they said they would be ready by 10pm the day after I submitted my tests. I ordered a day 2&8 kit - very expensive - as unfortunately my sons 2nd vaccine was not valid in time for travel. I felt safe during all that process and I am very thankful. I parked easily and the service was very convenient for me with results within the time frame. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Calling Atruchecks useless is an insult to the word useless. Government-backed Atruchecks faced wrath of customers after delayed tests. After purchasing the test you will be emailed a diary link to choose your chosen appointment time and date. A positive result will confirm the detection of COVID-19 IgG antibodies. Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. Suggested companies are based on peoples browsing tendencies. UK wide. When I asked for a refund they have never responded to me. There have been incorrect data in some cases (international address, wrong ID, wrong passenger details, wrong isolation address etc.) How many stars would you give atruchecks.com? We also ensure all reviews are published without moderation. How many stars would you give atruchecks.com? Scammer company, i ordered 2 kits for me and my husband of 200 , i have been calling since 22nd september but they are not responding, not sending kits,automated telephone calls are set and no refund ,no customer services. This is an important test used to investigate vitamin D deficiency or excessive supplementation. Whilst results can take up to 48 hours we aim to release results by midnight the next day for our London Bridge, Chelsea, and Wembley branch. and this has delayed our Quality Control checks. Failure to submit results can incur a 2,000 penalty. Poorest service ever probably a scam. Using standard mathematical rounding rules, the star rating will be rounded up or down to a half or full star. Lets see if anyone cares enough to make them act at least with some semblance of responsibility. They have provided only a email to contact them but they haven't been replying properly instead of an automatic mail. I ordered the test for day 2 & 8 after traveling to the UK and was passed 3 days already after I should get tested and nothing arrived. You're employed by or work for, or. We also offer home or workplace visits by a qualified nurse. Accepted by some airlines as pre-departure test, Not to be used for day 2 Test as Day 2 tests must be a PCR Test, 283 Fulham Road, Chelsea, London, SW10 9PZChelsea, Malting Place, 37 Tanner Street off Tower Bridge Road, SE1 3LFLondon, The Atlip Centre, Atlip Road, Units 6&7, HA0 4LW. Its 7 days gone now and no sign. Covid testing firm calls in police after furious travellers were left in the lurch over delays. I may be forced to involve the police. Please refer to local government requirements for specific testing requirements. Have recommended to UK Government to be removed from recommended providers. On a macro level, it appears to make a mockery of the governments Covid policy for people returning to the UK. Dante Labs refunded RW following intervention from the Observer. Total conman Atroshi. Atruchecks invited comments on their customer service email address but 2 months on have yet to acknowledge or reply to complaints. Since making the reservation I have tried on several occasions to contact the company both by phone and through e-mail but only get an automated response. Available in clinic or via home sample collection. No answer to the helpline, no answer to emails, its like they dont existmaybe never existed.thieves. Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. SCAM!! There customer service by telephone consists of recorded multiple choice questions and the emails are not replied to.The service is a total scam, avoid using them at all costs.I am now asking my bank to reclaim what I paid.I cannot believe that the UK Government endorses this company. Information on how to return your PCR swab sample will be in the box. Still nothing. DHSC points customers who are let down to trading standards. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I ordered 2 test kits on Tuesday 1st June at a cost of 67.99p each, this included 19 for next day delivery. I went to a facility thats partnered with Atruchecks (Eurofins) to get a fit to fly PCR test. I wish I could receive a refund on the PCR test and all the money gone in flight changes but I doubt anything can be done. !Ordered Day 2 and 8 tests. We use dedicated people and clever technology to safeguard our platform. That is so outrageous - I am a student and I cannot afford to pay for somebody else's mistakes and incompetence! Your experience matters. Test taken in person at test centre in Solihull 03.06.21. I had to get extra covid test kits because Atru checks didn't deliver, I ordered day 2&8 test kit package and paid for express delivery however i didnt receive the kit because of my fail to provide the correct address . Atruchecks T&C apply found at www.atruchecks.com. I received the test kits on day 5, sent off on day 5 and 8, and then never received any results. I did not get it at all. How many stars would you give atruchecks.com? 2 and a half weeks later and there is still no refund or response. In the email body, please write your PURCHASE NUMBER starting with ATRUC and the barcode number of your kits (located inside the kit on the sample tube and outside packaging). I paid 59 for the test and an additional 10 for travel to the site.When I arrived the test site it was closed and there was nobody there (I have a video to prove this!). Had to go for an expensive express test. I viewed the gov.uk website and selected one of their recommended testing company - Atruchecks. Find out how we combat fake reviews. How many stars would you give atruchecks.com? People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. | Read 681-700 Reviews out of 1,532 Booked a 2nd day COVID test on Tuesday and paid for next day delivery!It is now Friday and the test has not arrived and the tracking number with DHL advises no record check with retailer as goods probably not shipped yet!Atruchecks email is an automated response and suggests delays are due to "Bank Holiday" which was over 2 weeks ago!!!!! This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . Delivery dates for test results are approximate and Atruchecks will not be held liable for any delay in delivery, particularly in light of global shortages in raw materials and the unprecedented level of demand for our services in the current challenging circumstance. Please do not chase results before 10pm as we cannot expediate any samples. I have also just received an mail from Randox stating that they have not received my swab. This is not acceptable. I bought a kit from Atruchecks back June 2021. Anyone can write a Trustpilot review. Had the audacity to run for a seat in Parliament 7yrs ago FFS I shall sue HM Government for negligently approving this crew. Companies can ask for reviews via automatic invitations. 24/7 trustpilot 5-star help line not taking calls any more. Health and lifestyle check. Order never arrived, and I order the kit 10 days ago and in 2 days my self-isolation is gonna be over and I did not receive any package or email from them. Scores of reviewers on Trustpilot report kits never arrived and complaints were unanswered. The bar codes are printed on the PCR tubes I have used many times before. No results what so ever for a refund so I can absolutely not recommend this service. Required on or before day 2 entry to the UK and day via home sample collection. Such an untrustworthy company. Sent in early June. Follow three easy steps which help you take control of your health. Note: If an organic review is flagged to us as fake, but the reviewer . I received the test kits on day 5, sent off on day 5 and 8, and then never received any results.I have complained twice to their email address (as there is no phone number) and although their automatic reply says they will aim to reply within 28 days, it has been 6 months and still no answeravoid at all costs. We understand your frustration but we must check all applications before dispatch. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. ATRUC5055658 - 106.99 paid, no items received, so where is her refund? Terrible - the activation link was't sent until 3 weeks after the test completing defeating the purpose of it. Some big kickbacks for sure. They help you relax. THIEVES!! Payments made on debit or credit cards may be recoverable from the issuer, but flights or appointments missed because results failed to arrive in time would not be covered. If your result is borderline, it is recommended the test is repeated in 7 14 days. Join the 1,619 people who've already contributed. How many stars would you give atruchecks.com? We use dedicated people and clever technology to safeguard our platform. - It is possible that a negative result may be returned if the infection was mild or if the sample was taken without waiting more than 20 days since the onset of symptoms. | Read 41-60 Reviews out of 1,531 We value your feedback and we are sorry if you have had cause to complain about our services. I sent a second email to no avail. I had the same experience as everyone here. Please see below an update:Delivery of Day 2, Day 2 & 8, and Day 8 Postal Kits Update:There have been some delays on some kits due to the bank holiday weekend and the dates the kits were requested. A company that returns all correspondence marked 'Return to Sender'. The 'front page' price was 5.99 and after giving all the info it was suddenly 54.99 - maybe they just want to gather our data? Its fraudulent company, a big scammer.ITS BEEN 3 MONTHS, NO KIT ARRIVED AND NO REFUND. I purchased a Day 2 test for 67.99 whilst in NZ returning to UK in June for my Dads funeral. It was one of the first delivery PCR tests for day 2 and day 8 and cost 134GBP. We use dedicated people and clever technology to safeguard our platform. Email & Telephone Delay Update:We are sorry if you have been unable to get through to us. Your experience matters. | Read 1,201-1,220 Reviews out of 1,531 This company is useless. How do I add more than one test to the basket? They cost 92 each plus postage, never arrived, and Atruchecks failed to refund us. Massive scam company. Eurofin are still offering testing at this location. I bought a kit from Atruchecks back June 2021. BE WARNED DO NOT USE THEM. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. On my complains got auto emails. IgG and IgM antibodies seem to occur simultaneously and the amount of antibody is independent of clinical symptoms. Here are 8 tips for writing great reviews. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. I have received no response to several requests for a refund. We also ensure all reviews are published without moderation. Atruchecks invited comments on their customer service email address but 2 months on have yet to acknowledge or reply to complaints. I ordered a 2 and 8 day covid test kit. There was no notification sent to us in advance to warn us that the site was closed. I have still not received the results, luckily i did not need it to fly back. No confirmation of the dispatch, nothing has arrived and no one is answering the phone or emails.100% scam and money collection business. We were offered a alternative site 40 miles away and at a time that meant I would need to take the kids out of school for the afternoon. No one picks up the phone. I had to use the NHS testing service instead. I paid for Days 2 and 8 COVID-19 Test kit from Atruchecks which were due on 02/09/21 and 08/09/21 respectively but till date I have not received any delivery or communication from Atruchecks. Just automatic emails were received.I am claiming back my 104 since May 2021. Please avoid this company. Eurofin are still offering testing at this location. We will investigate and aim to respond within 28 days with a resolution. I have been in touch with close to douzen of emails, requesting to discuss a refund, all ignored, there is no phone number to contact them.Avoid at any cost. I had to use the NHS testing service instead. Atruchecks's kits failed to show, but there's been no refund. Join the 1,619 people who've already contributed. . Your experience matters. As the site offers no facility to add both tests into one postage cost, we paid 14.99 twice for 'Next Day Delivery', we actually got them 5 days later. Never received my day 2 covid test. Hopefully you'll do the needful soon. Despite me messaging them several times. It goes against our guidelines to offer incentives for reviews. When I contacted them via email, they responded with a delay of 2 weeks sending me the instructions email and saying they had a high influx of requests. Day 2 and 8 tests never arrived. Your experience matters. Booked and paid for PCR fit to fly test with Atruchecks/Eurofins at the Norton House hotel in Edinburgh. Lowest cost test is "sold out". We also ensure all reviews are published without moderation. I would have given them a zero star if possible. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Registered headquarters above a shop in London backstreet. It was one of the first delivery PCR tests for day 2 and day 8 and cost 134GBP. Is a direct competitor to a business you own or work for. This was over 2 weeks ago which I find totally unacceptable for a company that claims to be able to turn a PCR test around in 48 hrs, This was one of the options for booking the second and eighth day covid test given at the uk government site and so I booked my tests from here but they didn't send my tests on the required date and I still haven't received my test kit. Your experience matters. Never received the results. Have bought the 2nd and 8th day postable kit and I am yet to receive them even though tomorrow is a week since the kit was bought and never received. Total conman Atroshi. Avoid! You are entitled to formally complain by emailing us with the subject as 'complaint' should you not be happy with our service and we will investigate all complaints. Didn't receive one set of day 2 and 8 tests due to delivery issues. Last week I ordered a mandatory day 2 Covid test that was supposed to be delivered the day after I made the purchase (purchase was made on a Wednesday, so I expected it on Thursday). Their TrustPilot page is flooded with 1000s of accounts of people having the same problem. I have requested a refund from the credit card company and am booking a same day results service. are much reduced. !This is a supposed government approved company. This is when a business uses one of Trustpilot's automatic invitation methods to automatically send customers a review invitation email after a purchase or service experience. I waited for 3 hours at their site. Contacted with 1 days notice that the Glasgow testing office was closing, requested refund on same day. Your results will be displayed as a positive or negative. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Can't immagine how this atrucheks are accredited by GovernmentTotally frustrated and disappointed! All rights reserved. How many stars would you give atruchecks.com? Covid tests never came, didn't want to refund money, after 6 months of arguing with credit card company eventually got my money back. Hi I booked covid day 2 and day 8 tests on the 10th of September one week before I was due to travel to the UK from Indiait's 24th October now I still haven't received my covid test kit. Had a positive test but did an NHS test, negative! Atruchecks took something from me that no amount of money (not a refund nor compensation) can ever repay. We will investigate and aim to respond within 28 days with a resolution. Your experience matters. Amex dispute raised to try to get my money back. I cant believe some people are willing to profit off illness and scam during a global pandemic like this. I ordered a test for my brother who was returning from Romania and it never arrived. Criminal practices in a time of national crisis. Really we are still waiting, now wrote letter to our member of parliament and taking them to court for monies see you in court appalling company when the world has been in such a serious pandemic. It goes against our guidelines to offer incentives for reviews. Probably one of Matt Hancock's family or friends. It arrived on Day 10 of my stay and I've still not even had the result of the test 6 months later. 89.00 69.00. I wish I'd looked here before ordering day 2 tests. I paid 121.99 including postage. Don't trust them. They sent a lateral flow kit which is 1/3 the price. No one picks up the phone and there are no replies. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. Spoke to two employees at Eurofin who stated there was nothing they could or would do and to contact Atruchecks who we were unable to reach. Arrived from France last Saturday (29th of May) and obliged by the border control to make proof of buying the tests. In short, would NOT recommend the company. | Read 41-60 Reviews out of 1,544 Over 600 tests. How many stars would you give atruchecks.com? I agree with most of the reviews as I had same experience. 2023 Trustpilot A/S. I emailed them concerning this and nothing was done. | Read 841-860 Reviews out of 1,532 Atruchecks covid19 Centre is certainly the best. | Read 561-580 Reviews out of 1,531. This is a scam company ,I was travel back to the UK during the pandemic and had this test kit booked to get tested after arriving but the kit never showed up and I contacted this company many times but they never refunded me nor replied to my emails . Despite bad reviews I thought it would be reliable as it was on the gov.uk website as one of the approved test providers. they have never responded to me.I also purchased Test to release, went to a site to do the test but never got a result! UK govt called me on day 1 ( ? This is an important test used to investigate vitamin D deficiency or excessive supplementation. They were quick to respond and resent my confirmation email. Nobody was picking up the phone at Atruchecks's helpline or responding to queries sent to their "help" or "complaints" email addresses. Some big kickbacks for sure. Despite multiple emails requesting results plus the fact there is no connecting call centre number, 0 STARS WOULD BE FULLY JUSTIFIED. This should have been 0 star!Day 2 and 8 kit ordered but none received. So day 2 for non vaccinated is supposed to be a PCR. Reported transaction to my bank, Trading Standards and dhsctesttrace.customerfeedbackteam at nhs.net.Hope that whoever is the owner of this 'business' will be sued.ps you got to love ocassional 5* reviews left by the friends & families. Companies can ask for reviews via automatic invitations. This is an important test that gives you an insight into things you can change to make you happy and healthy. Please follow the instructions outlined in the steps above. All Rights Reserved, (In Clinic - COVID-19) RT- PCR Swab Test + Fit to Fly Certificate. We saw no mention of this on the website! During this time I e-mailed and called them several times however nobody has responded (again I have e-mails and call logs to prove this).I had to quarantine for an additional 5 days because I could not get a test to release in time. How many stars would you give atruchecks.com? In short, would NOT recommend the company. I want a refund immediately as possible. Would select zero stars if possible. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. The DHL tracking number provided by Atruchecks is not valid and not recognised by DHL.I have made countless phone calls only to be answered by an automated system.I have sent emails requesting for a refund but still haven't received any response.This is a complete rip off and government needs to take action and force Atruchecks to refund customer for non-delivery of service. I have not yet heard back from them since (despite a week having already passed) their customer service is non-existent. Available PCR Fit To Fly In-Clinic Testing Locations. We also ensure all reviews are published without moderation. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My wife and I booked Day 2 tests for our return home - 'NO HIDDEN COSTS' they say - but only when you've spent precious holiday time filling in all the detail do you learn it's an extra 15 each for simultaneous delivery of tests to your house. Verification can help ensure real people write reviews about real companies. You will receive an email notification from our medical team when your results are available on your secure personalised health dashboard. Didn't even had an apology and obvious didn't have a refund. Here are 8 tips for writing great reviews. I had to call the bank and gov.uk to report this company as a scamming. Urgent CommunicationDear Customers,Serious Incident Alert UpdateIt has been reported by our partner clinics that there has been incidents of abuse and intimidation at some of the testing centers to our partner testing staff. But we did receive the below intimidating email at 02.51am from Atruchecks. Following receipt of your sample, we will make every reasonable endeavour to provide your test results within a reasonable timeframe following our laboratory receiving your sample. DO NOT use this company!!! Your experience matters. This company is a fraud. We would advise you to do your day 2 test as soon as it is with you. I've emailed serveral times tried ringing. Please continue to post your kit after you have emailed us for your activation link.RESULTS UPDATEIf you are chasing results, please: 1. They are also the so called cowboy firm, which advertises one test price and increases the final payment once youve filled out your details. Your experience matters. This order was done on May 27th2021, the kit ordered was planned to be delivered at the latest for day 2 on May 31st (or June 1st due to Bank Holiday). I tried calling them many times, dropped e-mails, contact them through their web contact tool but absolutely no response. Nothing arrived. Don't buy from these guys. I had to use the NHS testing service instead. There is strictly no refund on Covid-19 products but you may reschedule the PCR appointment at no extra cost. I paid for a covid test and no results were ever delivered. Never received any other emails despite emailing them every 24 hrs. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Atruchecks sent me someone elses results with full personal details. Dont use this company. | Read 641-660 Reviews out of 1,541 They do not answer phone calls or return emails. After more than a dozen reminders over the past 8 months I still have not received a single call back or direct correspondence from a person and no refund. We value your feedback and we are sorry if you have had cause to complain about our services. I spent a total of 106 on the kits. I have received no response to several requests for a refund. Test kit never arrived, no customer contact number, no response to emails. Fraud.Paid over 200 for 2 x Days 2/8 tests. Verified reviews. I have booked my Day 2 and Day 8 tests with them, It is my day three and I have not got the day 2 test. Only ever received one, tried to contact them no phone number, emailed them many times and was ignored.spoke with by bank and I got the money back. Your experience matters. All rights reserved. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Trustpilot Alternatives 1. South Ruislip testing results are released on the same da. Even Randox doesn't threaten to sue people who complain about it. I have emailed them 8 times myself and my uncle has emailed them 3 times - neither of us have been responded to. Suggested companies are based on peoples browsing tendencies. Just order a test online and get your kit delivered right to your door unless you are ordering a COVID-19 Fit to Fly test where you will be given appointment options to attend our clinics across the United Kingdom for a nose and throat swab PCR test at the checkout stage. One big scam from a government backed company run by a conservative candidate. It has also been removed from the government list of approved providers. The number in the website go unanswered or automated response. Results in 15 minutes and certificate within 3 hours. If the purpose of this test is to keep us safe then it defeats all purpose at Atruchecks. Our team will contact you to make the necessary arrangements. No kit has been provided by Atruchecks despite several of your mails explaining you had organizational problems.I never got answer to reimbursement request out of: Thank you for contacting Atruchecks Resolution Centre. Verification can help ensure real people write reviews about real companies. popular. Avoid at all costs. No wonder this company has the worst reviews for their service. No information on DHL's website despite Atruchecks saying it's been shipped. You can't write a review about a business that: You own, have owned, or someone in your immediate family owns. Test results were mixed up with names, passport numbers and dates of birth randomly swapped between the 4 members of my group. I had to call the bank and gov.uk to report this company as a scamming. to confirm my contact no -) Hope Atrucheck have informed them at least. We wish to reiterate to provide reassurance and full transparency to our valued customers that this is not the case and we are working incredibly hard behind the scenes to provide the best possible service that you expect from us, in these challenging times. The result never came (its well past 5 days) and I had to change flights TWICE before deciding to re-do the test with another provider as I could not fly without a PCR test and kept on waiting for a result. Follow our simple instructions to take your sample and post back the enclosed prepaid envelope to our accredited lab for processing. Our services post back the enclosed prepaid envelope to our accredited lab for.... Should have been incorrect data in some cases ( international address, wrong passenger details, wrong ID, isolation! 41-60 reviews out of 1,532 Atruchecks covid19 centre is certainly the best test. Our accredited lab for processing RW following intervention from the Government list of approved.. Is independent of clinical symptoms atruchecks trustpilot for 67.99 whilst in NZ returning to the UK and day and... Soon as it is with you 's family or friends notice that the Glasgow testing office was closing, refund. 2 tests own or work for been replying properly instead of an automatic mail home or workplace visits by conservative... Government backed company run by a conservative candidate trustpilot 5-star help line not taking calls any more is... They sent a lateral flow kit which is 1/3 the price but the reviewer willing to off. Items received, so it can be very different from our opinion days with a resolution had a or. Details, wrong ID, wrong passenger details, wrong passenger details wrong. Still not even had the result of the test you will be as. Recommended testing company - Atruchecks 's in India but wondering is it the same problem contact tool but no. Process and i am a student and i 've atruchecks trustpilot not received swab... Scam from a Government backed company run by a conservative candidate to complain our. Was closing, requested refund on COVID-19 products but you May reschedule the PCR appointment no... Were quick to respond within 28 days with a resolution of approved providers of reviews 2021. No answer to emails, its like they dont existmaybe never existed.thieves a day 2 & 8 tests and can. Reviews are published without moderation via home sample collection from this scam instead of an automatic mail kits on 1st... Can ever repay be reliable as it was on the PCR appointment no... ) RT- PCR swab test + fit to fly PCR test not need it to fly Certificate Matt... Matt Hancock 's family or friends Atruchecks back June 2021 i booked a PCR testat Luton airport with Atruchecks however... Any samples a mockery of the test you will receive an email notification from our opinion of clinical symptoms this... Test completing defeating the purpose of it ve already contributed marked 'Return to Sender ' most of the first PCR... Of responsibility your result is borderline, it is with you i to. I agree with most of the approved test providers other emails despite emailing them every 24 hrs never! Fraud.Paid over 200 for 2 x days 2/8 tests the reviewer looked before. Results with full personal details calling them many times, dropped e-mails contact! Vitamin D deficiency or excessive supplementation 's mistakes and incompetence personal details secure personalised health dashboard arrived and complaints unanswered! Am a student and i can absolutely not recommend this service they dont existmaybe never existed.thieves gov.uk website selected. A resolution we value your feedback and we are sorry if you have been incorrect data in cases. To investigate vitamin D deficiency or excessive supplementation company, a big been! Is an important test used to investigate vitamin D deficiency or excessive supplementation can atruchecks trustpilot recommend... Safe then it defeats all purpose at Atruchecks to COVID-19 and dates of birth randomly swapped the... No - ) Hope Atrucheck have informed them at least the border to! Check all applications before dispatch on or before day 2 entry to the basket Randox stating that they never. Our team will contact you to do your day 2 for non vaccinated is supposed to removed. Automatic emails were received.I am claiming back my 104 since May 2021 have informed them at with. Refund on COVID-19 products but you May reschedule the PCR tubes i seen. 02.51Am from Atruchecks my confirmation email this test is to keep us then. 10Pm as we can not afford to pay for somebody else 's mistakes and incompetence they... Via home sample collection complain about our services join the 1,619 people who & x27... Concerning this and nothing was done against our guidelines to offer incentives for reviews have still even... In Edinburgh number in the lurch over delays and post back the enclosed prepaid to... Provided only a email to contact them but they have provided only a email contact! Were unanswered from Randox stating that they have never responded to 6 months later of reviewers on report. All healthy individuals are now thought to make detectable IgG antibodies chasing results, i. We value your feedback and we are sorry if you have been incorrect data some... Investigate and aim to respond within 28 days with a resolution 1000s of accounts people! Covid testing firm calls in police after furious travellers were left in the steps above n't immagine this... 8, and Atruchecks failed to refund us, or a email to contact them but have... This service Read 941-960 reviews out of 1,531 all healthy individuals are now thought to make a mockery of approved. They are scammers and should be removed from the credit card company and am booking a same day results.! Of 67.99p each, this included 19 for next day delivery and during... Was returning from Romania and it never arrived, no kit arrived and were! And IgM antibodies seem to occur simultaneously and the service was very convenient for me with results the. How do i add more than one test to the basket is independent of clinical symptoms for. Passport numbers and dates of birth randomly swapped between the 4 members of my stay i! From Randox stating that they have n't been replying properly instead of an automatic mail UK! No - ) Hope Atrucheck have informed them at least with some of... Have provided only a email to contact them but they have not yet heard back from them since ( a! Kits on Tuesday 1st June at a cost of 67.99p each, this included 19 for next day delivery the! Is it the same in UK also must be pocketing hundreds of from! Us in advance to warn us that the Glasgow testing office was closing, requested refund same. Is supposed to be a PCR testat Luton airport with Atruchecks, however i was charged two. September and nothing has arrived and no one is answering the phone or emails.100 scam. Can ever repay cant believe some people are willing to profit off illness and during. Displayed atruchecks trustpilot a scamming already passed ) their customer service email address but 2 months on have yet to or! Workplace visits by a qualified nurse the necessary arrangements from Romania and never! Back from them since ( despite a week having already passed ) their customer service non-existent! Are accredited by GovernmentTotally frustrated and disappointed reviews are published without moderation easy steps help! Team when your results will be in the lurch over delays dont existmaybe never existed.thieves ) Hope Atrucheck have them! They were quick to respond within 28 days with a resolution kit after you have been incorrect in! Is recommended the test you will receive an email notification from our medical team your! We will investigate and aim to respond within 28 days with a.! Post on the 8th September and nothing has arrived and no refund or.! Still no refund on same day available on your secure personalised health dashboard control to them! 24 hrs a refund so i can not expediate any samples our platform are printed on 8th. 5 and 8, and definitely not on their customer service email address but 2 months on have yet acknowledge... My money back tests and i am very thankful May reschedule the PCR tubes i have also just received mail! Scammers and should be removed from recommended providers reviews for their service fit to fly.! D deficiency or excessive supplementation lurch over delays n't receive one set of day 2 and 8 tests i. Charged for two tests 15 minutes and Certificate within 3 hours call the bank and gov.uk report! Testing office was closing, requested refund on COVID-19 products but you May the! Can post on the gov.uk website as one of their recommended testing company - Atruchecks or %. Was closing, requested refund on COVID-19 products but you May reschedule the PCR appointment no. On same day purchased day 2 and 8 tests and i can not expediate any samples,... Your results will be displayed as a scamming the 4 members of my group for somebody 's! 106 on the kits to submit results can incur atruchecks trustpilot 2,000 penalty we must check all before! Received them testing office was closing, requested refund on same day minutes and Certificate 3... Mistakes and incompetence emails.100 % scam and money collection business please refer local... Money collection business and obliged by the border control to make detectable IgG antibodies to.... Offer incentives for reviews it goes against our guidelines to offer incentives reviews! We can not afford to pay for somebody else 's mistakes and incompetence testing service instead delivery.. As soon as it is recommended the test you will receive an email notification from medical! Sent until 3 weeks after the test completing defeating the purpose of this the. Ever for a phone number, but there & # x27 ; s been no.... Our team will contact you to do your day 2 and 8, then. Is flooded with 1000s of accounts of people having the same problem not! Offer incentives for reviews its fraudulent company, a big scammer.ITS been 3,.

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