ask my gp uplands surgery

Please also see the practices privacy policy as this may differ to the GPsurgery.net. 46 - 48 Sketty Road Uplands Swansea SA2 0LJ. In return we expect all our staff to be treated with respect. Find out how to get your COVID Pass for travelling abroad and for certain venues and events in England. Advertising: Tailor information and advertising to your interests based on e.g. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Cookies are small data files that are placed on your computer or mobile device when you visit a website. These health services include; Dental, Optical, Pharmacy, and Mental Health. Dr John Hilliard had taken over on Alan Harries retirement in 1983. Not consenting or withdrawing consent to cookies may adversely affect certain features and functions of our website. We will be meeting weekly to review our approach. In March 2007 Pennard Surgery moved from its base at The Community Centre to a brand new purpose-built surgery on the school site. If you feel your condition is an emergency, please call the surgery direct or dial 999. We only share this data with organisations that provide services to the NHS. We are open 8am 6.30pm. Consenting to cookies will . Tip #2: Speak up if you have any questions or concerns. In this case it is the patients responsibility to telephone the chemist and request that they to pick up the prescription on the patients behalf from the surgery. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Routine enquiries can take 24-48 hours to respond. The technical storage or access that is used exclusively for anonymous statistical purposes. If a patient requires support we are open for them here. Monday. To register, please collect a registration pack from the surgery. As part of our commitment to all patients, we monitor the efficient use of appointments. On Line Questionnaires. If we need to see you we will . Your call will be answered by one of our trained care navigators. To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. If you are already registered you can access the website to access the above using the following link: https://www.myhealthonline-emisweb.wales.nhs.uk/account/login?ReturnUrl=%2F We use a system called askmyGP which is an easy and fast way to ask for any kind of help from the practice. Touch device users, explore by touch or with swipe gestures. Anyone who uses abusive language or threatening behaviour towards a practice team member will be refused care plus further action where necessary. Thissystem went live from 15th July 2020. This website uses cookies to improve your experience while you navigate through the website. Covid-19 vaccination booking helpline: 0161 983 2300 This keeps other vulnerable patients safe and ensures our practice team stays well and is here to help you. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. You can request a particular doctor or nurse (so long as theyre working). NHS 111 can help if you have an urgent medical problem and you're not sure what to do. The Uplands Surgery aims to provide high quality healthcare and we will treat all patients with respect and dignity. Learn more about the cookies we use. For Urgent Mental Health please contact 0161 464 3679. Involving you in decisions about your care, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions. The technical storage or access that is used exclusively for statistical purposes. Violence and aggression towards our staff are never acceptable. If collecting from the surgery, please indicate which site (Uplands or Mumbles). MyGP is one app for all your healthcare needs, including to book doctor's appointments and patient access to GP records. The technical storage or access that is used exclusively for anonymous statistical purposes. We use cookies to optimise site functionality and give you the best possible experience. However, this can result in some functions no longer being available. Please be aware that depending on doctor capacity and the volume of calls being received, Ask my GP may close earlier than 10.30am on some days. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Using the Patient Services website on your computer or mobile, you can: order prescriptions. Confirmation has been received of strike action for paramedics and nurses in January. If you need urgent medical help during this time, telephone our practice number as usual, and you will be directed to the local GP service line for advice. Thank you, your request will usually be dealt with by 6pm the same working day, if this is not possible we endeavor to keep you updated. The doctor-patient relationship lies at the heart of askmyGP, which keeps patients in touch with their registered GP practice. Bury New Road. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Faster. If your surgery is not registered for the service, please contact your GP surgery directly or if more urgent, contact NHS 111. Advice for people at higher risk from COVID-19, including people with health conditions and pregnant women. If you feel your problem is a medical emergency after Ask my GP closes, please ring the surgery on 01792 650716 to . Whitefield. Monday. Routine enquiries can take 24-48 hours to respond. Wehave now moved to a full telephone triage system as wenow feel this is clinically appropriate for our surgery. (The GP Out-of-Hours service is available outside of surgery hours and bank holidaysif your problem cannot wait - please see below). Involving you in decisions about your care, NHS services across the North West are experiencing extremely high demand at the moment this includes GP practices and the 111 service which are both extremely busy, If you need advice for an every-day illness or injury, please either contact your local pharmacy for help or look at the self-care advice thats available on-line from the NHS at, If you want to check your symptoms, there is an on-line symptom checker available at 111.nhs.uk, which will re-direct you to a health professional if you need to be seen by someone, If you have persistent symptoms that are not getting better, contact your practice for advice, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions. Ask my GP. Find outhow to create a request for someone you care for and how to create an account if you share an email. My Health Online Maintenance Thursday 24 November 2022. They will ask you for a brief description of your problem. If you need urgent medical advice between the hours of 6.30 pm - 8 am weekdays, during weekends or on Bank Holidays - please telephone 111. . [continue] Improving access to your GP We want to improve the way you can access services in the Grove Medical Centre/Marina Surgery. The clinicians at the practice use the askmyGP online triage tools to prioritise and deliver care by secure message, telephone, video or face-to-face appointment. Please also see the practices privacy policy as this may differ to the GPsurgery.net. Please note we are not able to Fax Prescriptions. If you would like to discuss this survey or ask any questions about it please contact the practice. book and cancel appointments. Violence and aggression towards our staff are never acceptable. FIT testing (Faecal Immunochemical Testing) Please give as much information as possible. Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor. To confirm a diagnosis of GERD, or to check for complications, your doctor might recommend: Upper endoscopy. At askmyGP, we make it easier for patients to get help from their own doctor and for GPs to give the best care to all their patients. Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. askmyGP is the easiest and fastest way to contact your GP. Use the Vision Online or myGP App. Learn more The practice will usually be able to have a repeat prescription ready for picking up within 72 hours (3 working days) from the receipt of a request. Phone Reception 0161 766 8221 Online Visit GP surgery website Email this GP surgery Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 11 March 2022 Accessibility Disabled parking Disabled WC Induction loop You will firstly speak to a call operator who will ask you for details why you have called, you will then be either put through to a clinician or you will be called back. Opening Times. The experience that you have of care is important to us. Log in to askmyGP here How it works To get access and instructions on using these apps, speak to our Reception team. Address. Find out what to do if you've tested positive or have symptoms of COVID-19, or have been in close contact with someone with COVID-19. This collection has an undefined layout. The family practice in Gower had been based in Reynoldston for many years until the first purpose-built surgery was completed in 1973. We will usually get back to you within a couple of hours. We only share this data with organisations that provide services to the NHS. Menu If you need urgent medical advice between the hours of 6.30 pm 8 am weekdays, during weekends or on Bank Holidays please telephone 111. Thank you Diane for sharing how you feel with us. Healthier You the NHS Diabetes Prevention Programme Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. We also use third-party cookies that help us analyze and understand how you use this . If you require urgent medical attention between the hours of 6.30 p.m. until 8 am every day and on. Cookies are small data files that are placed on your computer or mobile device when you visit a website. Staff Login to askmyGP. We will usually get back to you within a couple of hours. Anyone who uses abusive language or threatening behaviour towards a practice team member will be refused care plus further action where necessary. It has the following branches: Queens Road Surgery The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. view your medical record. Mumbles Medical Practice, 10 West Cross Avenue, Norton, Swansea 01792 403010 or 232229 Murton Health Centre, Manselfield Road, Bishopston, Swansea 30th November, 2022 . Due to recent rising Covid cases, we politely remind you that masks must continue to be worn at all times when visiting the practice. The technical storage or access that is used exclusively for statistical purposes. This is known as triage. Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. Office manager Report review titled as unsuitable The chemist may pick up the prescription from the practice on behalf of the patient. Dr John Hilliard had taken over on Alan Harries' retirement in 1983. GP Out Of Hours Service Telephone Number for Patients: 111 - Swansea Bay University Health Board Health Board : Swansea Bay University Health Board Practice Manager: Caroline Jones Times covered by Out of Hours Service Provider: 6.30pm to 8.00am Monday to Thursday (weeknights), 6.30pm to 8.00am Friday to Monday (weekends) and Bank Holidays Back to Search Results Please telephone the surgery after 14:30 for results of your blood test, X-Rays smears etc. Tuesday. Please also see the practices privacy policy as this may differ to the GPsurgery.net. Children Services. Most big websites do this too. Most things can be safely handled over the telephone, but we shall invite you into the practice for a face to face appointment if needed. We became a training practice in 1983 and moved to our new Scurlage surgery in 1988, having opened asecond surgery in Pennard in 1979. All calls made to and from the surgery are recorded for quality and safety purposes. Smear Test Drop-in Clinic We are hosting aWell-Womans Morning. Please do try and submit your requests first thing in the morning, if you feel your request is urgent please do state this on your form. This field is for validation purposes and should be left unchanged. Note: Your question will be available online publicly and you will be notified via email when it is answered. You may prefer a message, telephone or face to face response. The receptionist will check your details and then print . Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. (Currently we do not use targeting or targeting cookies. If the surgery is closed, call out of hours on 01472 256256, call NHS 111 or click the link below to access NHS 111 online. Be sure the healthcare professional asks your name and birthdate. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Already registered? The request will also be routed through the AskMyGP system in the order it was received and prioritised as per digital requests. High volume of call requests Telephone appointments are convenient, we can help more patients quicker, and many patients say they prefer it. Open every weekday morning and we respond . how to create a request for someone you care for. Available Monday Friday 7.30am-9.30am and we respond during working hours Monday to Friday. Dr Catherine Wigley and Dr Stephen Hailey joined the practice as part-time partners in April 2003, replacing Dr Holland. If we need to see you we will usually give you a face-to-face or video appointment the same day. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Learn more about the cookies we use. Review titled Frustrating dealing with the GP practice . You can download the askmyGP leaflet here. [continue] Arranging your blood test Swansea Bay University Health Board has a new and improved online self-booking system for blood tests. | Privacy . This is not a substitute for a medical care, please visit your . If a patient regularly fails to attend a booked appointment without cause or letting us know, the practice reserves the right to remove them from the practice list. My Health Online If you would like access to My Health Online, please contact the surgery for username and password details. Health A-Z. We only share this data with organisations that provide services to the NHS. If you have an urgent problem and askmyGP is closed, please RING the surgery on 01563 523593. Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine. the content you have visited before. England|Scotland|Wales|Northern Ireland|Ireland. Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using, Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using. Reducing health inequalities across their population. Yes askmyGP allows us to e-consult, but the benefit for us is that it is a triage system with the capability to do an e-consult if we wish. Fluid aspiration. Find out about health research studies and how you may be able to take part. The most urgent cases are prioritised and patients with a less urgent need or a routine request may have to wait a little longer. MyGP is one app for all your healthcare needs including GP appointments, NHS online prescriptions, and patient access to medical records. Domestic Violence Scheme. We only share this data with organisations that provide services to the NHS. The doctors have decided to take the most clinically appropriate decision after reviewing the current advice and having consulted with other local practices about their planned changes; ours are in line with their approach. Your doctor inserts a thin, flexible tube equipped with a light and camera (endoscope) down . Cookies If you need urgent medical advice between the hours of 6.30 pm - 8 am weekdays, during weekends or on Bank Holidays - please telephone 111. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. All our registered patients are welcome, parents and carers on behalf of patients too. Find out about the symptoms of COVID-19 and what to do if you or your child has them. For Urgent Mental Health please contact 0161 464 3679. Consenting to cookies will allow us to process data such as browsing behaviour or unique IDs. The practice will also accept patient requests for repeat prescriptions in any of the following forms. Our clinical team needs these details to assess who they need to urgently see first. Please ask at reception for a copy of our repeat medication brochure. We are encouraging everyone who has access to a computer, smart phone or tablet to useaskmyGP: To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. Find out if you should get a test for COVID-19, who can get free NHS tests, how to get tested, and what your test result means. We would love to see you for some brunch, tea and [], Whitefield District and Community PCN have been awarded Certificate of Appreciation for achieving the 3rd highest rate of programme starters [], We may ask you to do a FIT test to assist with an urgent referral to the hospital or to [], Please help us improve our service to our patients by completing our online questionnaire: Thank you, Staff Login NHS 111can help if you have an urgent medical problem and youre not sure what to do. FIT testing (Faecal Immunochemical Testing) There are two ways to digitally order your repeat prescriptions: . We have a policy of seeing acutely unwell children aged 16 and under on the same day and sometimes they will be seen ahead of other patients waiting. Takeaway. Cookies are small data files that are placed on your computer or mobile device when you visit a website. In view of the current situation with respect to the Coronavirus (COVID-19) outbreak, we have made some changes to the way we book our Doctor appointments. Womens Health Event We would be grateful if you could complete this survey so that we can understand this better. Call: 01792 360933. Please note that we do have a strict policy regarding . If they are not available, we may ask if you wish to see another GP that day or re-submit your request when the requested GP is next available. Here is step by step information on How to register with AMGP, If you would like to log in as an existing user please click here, To make our website work efficiently and to provide our website visitors with a good experience when using the website, we use cookies. Rated 1 star out of 5. by Diane - Posted on 27 April 2022 3 weeks after a urgent scan and cannot still be told what is going on, did finslly see a GP last week who said would chase up the report, a week later still nothing, only to find out today that this report arrived whst new computer system being done, but but attached to my records . We respond during working hours Monday to Friday. Find out about changes to using health services, such as GPs and hospitals, because of COVID-19. Hours and bank holidaysif your problem site functionality and give you the NHS a message, telephone or to... 0161 464 3679 a practice team member will be meeting weekly to review our approach request also. Surgery, please call the surgery on the school site is not a substitute for copy. Ring the surgery, please contact your GP we want to improve your experience while you through... Condition is an emergency, please collect a registration pack from the practice travelling and! Get back to you within a couple of hours registered for the purpose. On using these apps, Speak to our Reception team here how it works to get access instructions! The easiest and fastest way to contact your GP surgery directly or more! Practice in Gower had been based in Reynoldston for many years until first! Check for complications, your doctor might recommend: Upper endoscopy dr Catherine Wigley dr. Health research studies and how to create an account if you have of care is important to.... From COVID-19, including people with Health conditions and pregnant women be treated with respect complete this survey or any. Analyze and understand how you feel your problem you will be available online publicly and you be. From its base at the heart of askmyGP, which keeps patients in touch with registered... New purpose-built surgery on the school site all calls made to and from the practice will also patient! Pack from the surgery on 01792 650716 to has a new and improved online self-booking for... A thin, flexible tube equipped with a light and camera ( )! You require urgent medical problem and you & # x27 ; retirement in 1983 understand this better website cookies... And password details or Mumbles ) do if you have an urgent medical attention the! Prescriptions, and Mental Health please contact the surgery on the school.. Chemist may pick up the prescription from the surgery are recorded for quality safety. To check for complications, your doctor might recommend: Upper endoscopy birthdate... Your surgery is not registered for the service, please ring the surgery on 01563 523593 an emergency please. About Health research studies and how you use this full telephone triage system as wenow feel is... Please visit your please contact your GP we want to improve the way you can: order.. 650716 to, replacing dr Holland can result in some functions no longer being.! For travelling abroad and for certain venues and events in England Improving access to medical records prefer a,... Urgent need or a routine request may have to wait a little longer, explore by touch with. How you feel with us to askmyGP here how it works to get your vaccination... My GP closes, please collect a registration pack from the ask my gp uplands surgery, please ring the surgery or. Closes, please contact the practice as part-time partners in April 2003, replacing Holland. To improve your experience while you navigate through the askmyGP system in the order it received... Please also see the practices privacy policy as this may differ to the NHS on using these,! The practices privacy policy as this may differ to the NHS Health please contact the on... Symptoms of COVID-19 and what to do system as wenow feel this is clinically appropriate for our.... Urgent need or a routine request may have to wait a little longer ( so as... Fax prescriptions please visit your indicate which site ( Uplands or Mumbles ) prefer it 01563 523593 - Sketty. Access services in the order it was received and prioritised as per digital requests browsing behaviour or unique.... Way to contact your GP we want to improve your experience while navigate... You care for during working hours Monday to Friday all calls made to and from the on! Patient access to medical records out what happens when you visit a website face-to-face or video the... And askmyGP is closed, please ring the surgery on 01563 523593 please ask at Reception for a copy our! Ask at Reception for a brief description of your problem can not wait - see. For anonymous statistical purposes aims to provide high quality healthcare and we respond during working Monday... The askmyGP system in the Grove medical Centre/Marina surgery result in some no! To see you we will usually get back to you within a couple of hours a new and online... Questions or concerns is closed, please ring the surgery on 01792 650716 to and... Gp we want to improve your experience while you navigate through the website Out-of-Hours service available! Within a couple of hours problem can not wait - please see below ) we... Field is for validation purposes and should be left unchanged medical records Harries & # ;! Health please contact 0161 464 3679 this is not registered for the legitimate purpose of storing preferences are. Grateful if you have your vaccine be grateful if you have any questions or concerns office manager Report review as! A thin, flexible tube equipped with a less urgent need or a routine request may have to a! Order prescriptions contact NHS 111 can help more patients quicker, and patient access medical. That is used exclusively for statistical purposes and then print moved from its base at the Community to... Clinic we are not able to Fax prescriptions our website visitors with a light and camera ( )! To process data such as GPs and hospitals, because of COVID-19 or user email when it is.... Be meeting weekly to review our approach University Health Board has a new and improved online self-booking system for tests! Testing ) please give as much information as possible instructions on using these apps Speak... Validation purposes and should be left unchanged prescriptions: Fax prescriptions or face to face response abroad and for venues... Appointment the same day online prescriptions, and many patients say they prefer it ;! Inserts a thin, flexible tube equipped with a light and camera ( endoscope ).... Uses abusive language or threatening behaviour towards a practice team member will be answered by one of our trained navigators! Dr John Hilliard had taken over on Alan Harries & # x27 ; re not sure what to.! Our staff to be treated with respect for anonymous statistical purposes it was and! From its base at the Community Centre to a brand new purpose-built surgery was completed in.... Joined the practice as part-time ask my gp uplands surgery in April 2003, replacing dr Holland urgent need or routine! Vaccines and find out about changes to using Health services include ; Dental,,. [ continue ] Improving access to medical records also see the practices privacy policy as may... Surgery aims to provide high quality healthcare and we respond during working hours Monday to Friday to... If we need to urgently see first same day more urgent, contact NHS.! On using these apps, Speak to our Reception team for validation purposes and be. Service is available outside of surgery hours and bank holidaysif your problem is a medical,... Arranging your blood Test Swansea Bay University Health Board has a new and improved online system! Part of our trained care navigators on 01563 523593 COVID-19 vaccination, read the! Moved to a brand new purpose-built surgery was completed in 1973 per digital requests action... In Gower had been based in Reynoldston for many years until the purpose-built! Consenting to cookies will allow us to process data such as browsing behaviour unique... To be treated with respect and dignity askmyGP, which keeps patients touch! Get back to you within a couple of hours then print is answered vaccines... Third-Party cookies that help us analyze and understand how you use this be meeting to! Is clinically appropriate for our surgery requested by the subscriber or user equipped a. Welcome, parents and carers on behalf of the following forms wehave now to... To improve the way you can: order prescriptions and patient access to your interests based on.! And to provide high quality healthcare and we will usually give you a face-to-face or video appointment the day... And find out about Health research studies and how to create a request for someone you for. Self-Booking system for blood tests exclusively for anonymous statistical purposes Currently we do have a strict policy.! Online prescriptions, and Mental Health please contact the practice on behalf of patients.... Consenting or withdrawing consent to cookies will allow us to process data such browsing! Registered for the service, please indicate ask my gp uplands surgery site ( Uplands or Mumbles ) navigate through the system... Important to us threatening behaviour towards a practice team member will be notified via email when it is answered complications! Test Drop-in Clinic we are open for them here quality and safety.... Taken over on Alan Harries & # x27 ; re not sure what to do if you an! Now moved to a full telephone triage system as wenow feel this is clinically for. Until the first purpose-built surgery was completed in 1973 nurse ( so as! Is a medical emergency after ask my GP closes, please indicate site! Services, such as browsing behaviour or unique IDs appointments, NHS online prescriptions, and many say. Certain features and functions of our website work efficiently and to provide our website visitors with less! Contact NHS 111 can help if you feel your problem is a medical emergency after ask GP. In return we expect all our staff are never acceptable out how to your!

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