westjet business class menu

Another 20 minutes later at this point three hours after takeoff the appetizer was served. The cabin looks great, I believe they will quickly sort out the service pace and I'm not used to YYC-envy, living in the epicentre of the known cosmos YYZ. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Or perhaps they can make it work with the leisure travellers. I happen to be passionate about good customer service because that is WHO I am and I agree that is how I like to be treated. WestJet has a fairly premium-light configuration on their 787. (A two-hour flight west, before flying east.). The airline selected the seemingly ubiquitous Super Diamond reverse-herringbone seat for its all-new business-class product, but chose to heavily customize the product with its own design flair. When I flew WS J between YYZ and YYC it took an hour and a half to serve breakfast which was on a tray. It turns out that they were transitioning to being . Frequent travelers give the airline an average rating of 7.1/10.. @JW: Having lived in Singapore too, I get the impression that Singaporeans have a bit of a love-hate relationship with SQ. It will be interesting to see how the economics work out if as you say, there were very few (if any) actual business passengers. Whee! Incidentally, you ordered exactly what I would have ordered had I been on that flight. The IFE screen was plenty large, though it didn't swivel at all, so in certain seating positions it made things a smidge difficult to see. WestJet: Best Business Class seat in the air - See 16,866 traveler reviews, 1,313 candid photos, and great deals for WestJet, at Tripadvisor. WestJet. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. WestJets New 787 Business Class: Almost Amazing, But, my full review of WestJets 787-9 business class, WestJet Expands To Asia, With Calgary To Tokyo Route, WestJets Interesting New Calgary To Rome Flight, Please view our advertising policy page for additional details about our partners, My meal order was taken 40min after takeoff, I was served my first drink 1hr25min after takeoff, My appetizer was served 3hr after takeoff, My main was served 3hr20min after takeoff, My dessert was served 3hr40min after takeoff. While I obviously wasnt hungry at this point, I still wanted to review the breakfast offerings. Stay connected with the latest travel, aviation, and credit card news. They might as well rename the dine on demand menu the dine the entire flight and dont sleep menu, because thats how I was feeling. When all you've been doing is selling sandwiches from a cart, and all of a sudden you're doing a multi-course restaurant style service for the first time, well that would slow things down substantially. It sounds like Im about to give this flight a 10/10 rating, eh? I'm not buying the 'on demand' part here. See more about our ethics policies here. @The nice Paul - "Obviously you are paid to be there, and paid to be nice to me.". That meant, where possible for regular punters, remembering their names, welcoming them on board with a smile, remembering their favourite pre-departure drink, asking whether their wife/husband/boyfriend/girlfriend/dog had recovered from the bout of flu they had last time they were with us. Or maybe there were some trainees onboard. It's why DL has someone dedicated to the galley on D1 international legs. The J class cabin on the 787-9 runs from door 1 to door 2, has a total of 3 washrooms (some shared with Premium Economy) and has never disappointed me. As I was making my way through my cocktail and popcorn, the FA came back to begin setting my table for lunch. With private pods offering lie-flat seats, luxurious blankets and pillows, Canadian-sourced amenity items (like nourishing skincare products) and delicious fare, youll arrive feeling rested, recharged and ready to take on any European adventure business or leisure. Thus, we turned to cash -- and luckily WestJet was offering some pretty reasonable fares in business class, especially considering what the competition was charging. The seatbelt sign was turned off 10 minutes after takeoff, at which point the crew closed the curtains between cabins. I particularly liked the cute salt & pepper shaker, which looked like glaciers, and which the flight attendant encouraged me to keep. Review: WestJet Calgary to London Business Class. Lucky, your fascination with QR is highly evident here! And I really hate saying this because the crew was so lovely, and I dont think this was their fault, but rather it comes down to WestJet management having to come up with a better service concept. Air Canada's Signature (business) class is excellent. Well, there was one huge problem with the flight. I suggested they needed one more body in the galley as each setup was prepared individually by the 2 crew members working the cabin. Your feedback is important in helping us keep our community safe. WestJet business class signature cocktail & popcorn. Enrollment required. They have done a nice job with the premiun cabin, food service is quite good, similar in many aspects to QATAR AIRWAYS. Meal service waaaay to long but worth the wait by the look of it. The one glaring problem is the pace of service. First I walked through the four rows of premium economy. And the jack for the headphones is in the storage cupboard meaning you have to keep it open? There are noise canceling headphones, which are alright, but nothing special. WS Rewards elites get Plaza @John I don't know who they're aiming their product at. Non-alcoholic beverages include mineral water, juice, soft drinks, tea, and freshly brewed coffee. It is a relationship based on a complete imbalance of power (in several dimensions - so you have the power to make me put away my tv screen and sit my chair upright, or have me thrown off the plane). Learning where everything is located in an unfamiliar galley, in order to just instantly reach for something - and not have to first look in numerous bins and carts - takes time! It was clear that the crew was proud of their product, and it showed. Now, I want to see more canadian wines onboard. Lanson was their champagne on offer. Right, I'll get right on that opportunity. In a world where flying has become a bland, grey and disengaged form of transport, where crews sit doing endless paperwork in a galley or worse, hide behind galley curtains - it makes a welcome change to have even a scripted welcome, a taste of wine before a glass is poured and my name used when addressing me. For one thing, I imagine there wasn't much space left in the aisles. Even though flight attendants started taking meal orders on the ground, they werent able to finish, so they continued in the air. Your feedback is important in helping us keep our community safe. I love trying new products, so I was so excited when I boarded the WestJet 787! Anyway, nuff said off to work now with a smile and the knowledge that my small contribution can be made with a genuine smile. This site does not include all credit card companies or all available credit card offers. I'm surprised that the wine list only had one Canadian wine. Reminded me of Wardair or Canadian Airlines but better. is comparable to Spirit or Southwest in USA, not SQ, QR or AC. I hate air nozzles. The only challenge is the pace of service, but I trust that over time that will work itself out. As an ex FA, I'd say staff levels are not to blame. Especially an airline that previously didn't have business class. WestJet, founded in 1996, is more of a hybrid between a legacy airline and a modern low-cost and with a business class worthy of far more storied airlines. Airborne to clean up of linens after the service is 2.00 to 2.15 depending on the crew. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Compare the cost in points or miles to cash, and see which option is best. More seats. Theres a major catch, though, as Ill get into a bit below. Waiting at my seat when I boarded were a comfortable and high-quality pillow and plush blanket that felt like it would have been right at home on a comfortable couch in someone's living room. 619 were here. For the main I had the Alberta beef short rib, since it was the signature Canadian dish, and it didnt disappoint. New planes, classes of service, and service flows take time to get used to. Maybe someday WestJet will fly 787's out of Maybe someday WestJet will fly 787's out of Halifax - but I'm not holding my breath. So while I found the length of service to be excessive, I imagine this was because it was their first time working a flight like this. Westjet isn't comparable to SQ, QR Westjet is only for cash bookings, unlike every other carrier referenced above by Ben and by all commenters. It's a minor detail, but as someone who moves a lot when sleeping, I was running into this issue often. WestJet business class salt & pepper shaker. You didnt order the fish! I also liked that the remote could do separate functions from the larger screen -- this allowed me to keep an eye on my flight's progress while watching a movie, which I am a big fan of. Great! Then there was the business class cabin, which consisted of a total of 16 seats, spread across four rows in a 1-2-1 configuration. See terms and conditions. Learning a business class service in class will only get you part way. The browser you are using is not supported. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. I hate air nozzles. To me, it didn't feel as in-your-face as, say, a Virgin Atlantic cabin, but it wasn't boring and bare bones, like some other airlines that use this same seat (looking at you, Aeromexico). Likeable does not have to mean intrusive. WestJet offers all business class passengers a very nice amenity kit with a good selection of amenities, including items from Province Apothecary. Lots of service and no real opportunity to use the seat. ;) Air nozzles is one of the many factors I mention this 2,500+ word post, so if you think mentioning that "hurts the value of [my] reviews" then I'm sorry. There are hundreds of ways to make someone feel welcome without engaging in silly banter about being so thrilled to @ Mark Here is to civility. Second, the airline has begun receiving brand-new Boeing 787 Dreamliners, equipped with a very competitive-looking business-class product that it flies between Canada and Europe. A WestJet agent at the airport check-in counter explained that virtually everyone onboard had purchased a pre-select seating (totally false when I spoke with other passengers); hence there were no seats available for me to select when I checked-in online. Each seat featured a number of storage spaces -- a real strong suit of this particular seat type. Not counting the setup, they still got the entire meal served to you in 40 minutes, what's wrong with that? @SuperVC10 That would leave Canada with one airline. Westjet crew are used to one style of service. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Ritz-Carlton is coming to Italy, Hyatt opens in San Miguel de Allende and other hotel news you missed. They aren't part of an alliance. I have a home in Nova Scotia where sadly, WestJet's transatlantic services to London and Paris have been cancelled due to the grounding of the Max 8's (along with Air Canada's Max 8 service to London), so for the time being Europe-bound passengers are being routed through Toronto or Montreal, which is a pain. I am amazed you didn't get it, Lucky! Flight interruptions and passenger rights, Private pods with lie-flat seats and direct aisle access, Custom-designed pillows and blankets availableon transatlantic flights and on demand on domestic flights, We are the only airline in Canada with fully extendable privacy screens, Extra space to work or relax with a seat pitch of 46 inches and a seat width of 22 inches, Refresh with a bottle of water upon boarding, and a welcome beverage served prior to take off. Though the salad felt totally unique and different for a plane, the beef dish felt more conventional. Canadian service in general is very slow,its not just Westjet. Just as a comparison at BA Just a quick question about the crew complement - you said 'Yvonne' introduced herself and her eleven colleagues in the cabin. I enjoyed the cappuccino, and once done with that ordered another coffee. The current welcome offer on this card is quite lucrative. Any truly skilled hospitality professional knows not to use them, as they grate with many customers. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. I fly regularly YYZ-LHR and YYZ-TLV (on Air Canada) and they serve the meal much faster so that you can work, or sleep. Heather Yourex-West reports - May 13, 2019 The proposed $3.5-billion bid by Onex Crop. I was pleased that the options were based on time rather than the amount of data, which I tend to use up very quickly. I think it comes down to not having a full-time FA in the galley making drinks, plating food, etc. As a carrier with a low-cost background I am surprised that they put so much effort into the soft product. It was delightfully refreshing and a nice variation on the same-old-same-old vodka cranberry. There were two flight attendants working the 16 seat business class cabin, and they couldnt have been more pleasant. Prices displayed above are subject to change and are not guaranteed until payment is made and accepted. Position to YYC? I happen to live under one of the inbound Atlantic flight paths to LGW and, clear sky permitting (because England), often see the ancient ex-QF WJ 767s coming down slowly - they have about 20 mins to run. Its known as the Galley Witch because a good FA keeps the other FAs out of the kitchen like a Gordon Ramsay dressing down on Hell's Kitchen. Slow pace in a new product is normal, especially premium. Now " why would one do Westjet instead of AC at price parity? " Its why I like the more self-confident and self-contained service culture of, say, KLM or Qantas. They have ten working in economy? Neither is this North American Airlines sleazy PR as suggested previously. Three hours and fifty minutes. But everything was just at such a slow pace. Overnight, you want the sleep time. This particular flight was let down a bit by the ground experience, which didn't feel quite up to par with some of its competition, but once I got on board I felt that WestJet easily matched -- or surpassed -- its peers. Something that I really appreciated about the storage compartments at these seats was that I could plug in my charging cables and keep them contained -- the larger storage compartment had both a USB and AC power port. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

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