ticketek refund complaint

All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. Ticketek wastes YOUR TIME like it doesn't matter. EmailSpecialist.Team@abc.net.au. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. Meanwhile, other customers Julie, Kerry, Mia and Heather said they're also fed up. Agent_Volkoff 10 yr. ago. means the unforeseen change of the date of an examination that. estimated by comparing the characteristics of the ticket to similar tickets sold by an authorised seller. "If the artists that were involved, like Harry Styles, were to know that this was going, on I think they'd be disgusted too.". Immediate family Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. If you have tried to resolve your problem with a business, contact your local state and territory consumer protection agency. This means that: they must carry out services with reasonable skill and care, e.g. Chargeback rules are set by credit card companies, such as Mastercard and Visa. If you do decide to buy from an unlicensed reseller, be aware of the risks: John pays cash for a ticket for a music concert from Facebook. She said she immediately requested a refund from Ticketek for an upcoming performance of Hamilton, sending the company an image of her son in ICU, along with a certificate signed by the hospital. attach a copy of any supporting relevant documentation, such as a receipt or invoice. Below is an example of a complaint letter. Contact the event organiser to find out if you are entitled to a refund. Illness / Injury (including Covid-19) Pre-existing Medical Condition Pregnancy Complication . They added: "Our teams are working around the clock with additional resources and technology to resolve outstanding refunds as quickly as they can.. Ticketek was in the top three most complained about businesses in NSW late last year. Submit a request - Ticketek UK Submit a request Submit a request Due to the large number of requests we receive, it is taking us longer than usual to respond. No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. Website doesn't work. We use dedicated people and clever technology to safeguard our platform. "I was devastated, I just cried all night," Ms Davison said. I will never purchase anything with you again. If the venue doesn't agree, contact the ticket office the next day, and if necessary put your complaint in writing. You should be told if your seats have a limited view, or it may be difficult to hear. Ripoff Report Needs Your Help! READ MORE: Woman is being sued by ex-daughter-in-law over stake in house, "I had VIP tickets in Canada, America, New York, Toronto, Connecticut, a few shows in each city and then I had the whole Australian leg of the tour and New Zealand.". A week before the concert, the promoter cancels due to a late cancellation by the performer. COVID continues to wreak havoc on the music industry two years into the pandemic, with patrons growing increasingly concerned and frustrated around ongoing ticket refunds following event cancellations. Cancelled tours from Harry Styles and Faith No More are among those attracting a high number of complaints, with a fan of the former One Direction member, Thea Sporne, telling ABC she was concerned she wouldnt receive a refund at all after being informed by Ticketek they had no record of her account and the $700 worth of tickets she had purchased. She is given a full refund of her seats plus her booking fee. Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law. We actually bought 13 tickets for different family and friends and we also hired a minibus to take us there," Mrs Gillett said. We focus our work on issues that can result in widespread harm. But borders closed and the tour was cancelled. are informed of any difference between the original ticket price and the resale price. It told A Current Affair: "Everybody who has requested a legitimate refund can rest assured that they will receive it as soon as we are able to process their request in full.". We focus our work on issues that can result in widespread harm. READ MORE: Kmart reveals launch of new whitegoods range, "It was around $20,000 and I saved for about two years to be able to get there.". Some ticket resale sites can look similar to official ticket sites. I would like you to replace it with one of the same quality and finish as the sample and arrange for return of the faulty cabinet at no cost. You can only cancel a. She desperately wants her money back after waiting five months. When can I expect some contact and attendance to my issue, Ref 1976165. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where You are worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. Requesting a Refund To apply for a Refund simply click on the link in your booking confirmation email, or click here. If you are not happy with your event ticket, eg they are not the seats you thought you booked, you can: You may not have the same rights if you bought from an individual reseller. Dr Dre Is In Australia; Will He Be Joining Snoop Dogg On Stage? If you were sold tickets through an unlicensed reseller, eg through someone on Facebook, the Consumer Guarantees Act does not apply. The cabinet is not of acceptable quality and does not match the sample cabinet I was shown in store. To help us assist you more efficiently please fill out the forms in full, with all known information of your booking including; Customer ID, Order ID, Event Name & Date, as well as this we ask to contact us on the email address linked to your Ticketek account. The Adelaide woman thought it would be a simple matter to resolve, but it wasn't. There no lawyers or judges. All refunds for cancelled or rescheduled events are managed by Ticketek directly. Abhorrently bad process for handling refunds and rescheduling due to illness. 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"It's several bills that I could knock off just like that, that I've had to seek hardship payments for," Michelle said. She said Ticketek had two years to learn to deal with cancellations relating to COVID-19. I wish to book a group larger than ten tickets how do I do that? All rights reserved. Here are 8 tips for writing great reviews. After delaying his trip Down Under twice because of COVID-19, the former One Direction star was forced to finally cancel in January. Please also read the General Conditions of Refund. Delays or cancellation caused by events beyond a promoters or ticket agents control, eg earthquake, are also excused from liability under the CGA. You have one bloody job and thats to sell the god damn tickets!!! How can we help you? Responsibilities of ticket resellers Tickets that sell out quickly See also Consumer rights with tickets and event changes When consumers buy tickets to concerts, sporting events, festivals, shows, and other events, they have the usual consumer rights about the performance of services. IMPORTANT Any translation of this document from English is for assistance and information only. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business days. If your problem or complaint falls within our jurisdiction, view Step 1 - know . Enclosed: Copy of the receipt for television cabinet. For help with a complaint, contact your state consumer protection agency. Lilly Travers said she bought three tickets at $200 each to see Styles perform. Often a phone call or visit can fix the issue. Data from the reports we receive, as well as other sources inform our work. You may pay much more than the original price. Complaint forms all elicit the same lame form letter. "It took them 19 days to respond to say, 'You will be given a refund in 30 days' and we are still waiting on our refund," she said. 10,285 talking about this. A copy of the travel warning from the Government Agency. "Ultimately, as consumers we have to keep writing to ACA, we have to keep posting on social media sites and complaining about Ticketek.". means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. "Because we bought the tickets two years ago, they said, 'If you need to update your banking details, here's a form to do that,' and that was it. There is no customer service centre you can call, just an automated voice call telling you to email. See refund policy for the Dream 11 Super Smash. Thesereasons for refund are considered on an entirely discretionary basis and are not to be taken as a guarantee of refund. A copy of the notice of failure or disruption of the public transport. Should have a zero star rating available. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the. 9, Report #1483756 . What to do?? We dont resolve individual disputes about ticket purchases. No chance at all, I used to work for them. If tickets are on sale before the official date, they might be fake. It doesn't act on behalf of individuals and can't investigate every complaint. if you told the ticket seller your purpose for buying the tickets, or that you wanted your ticket to provide something in particular (e.g. ", Property News:Sunny playground where the growth is only just beginning - domain.com.au. Find out more in our. What a shame that the MCC forces members to use them. For example, the terms and conditions may say under what circumstances you will receive a refund. Customer Solutions. Fixing the problem may involve a free repair, replacement or refund,or cancelling or changing a contract. (Receipt required for Doctors note refund up to 50 or equivalent). that the ticket seller who comes up first in the online search results is the authorised ticket seller and not a reseller who may have paid to be at the top of the list. I got tickets to a concert from ticketek that got cancelled of covid. They can provide you with information about your rights and options. Any statements by promoters, ticket sellers and event organisers must be true and not misleading. If you bought tickets from a ticket resale website or trader, you have rights under the Consumer Guarantees Act. Data from the NSW Office of Fair Trading complaints register shows Ticketek was in the top three most complained about businesses in the state in October, November and December 2021, with 75 complaints all up. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Would I ever get the tickets! Find more than 20 complaints| Ripoff Report. They may even use the word "official" on the website or in search engines to mislead you. Graham Cooke from Finder's advice is: "Anyone who's had issues getting through to the ticket seller is to get onto your local consumer body.". "If you go through all their rules, it says if you have COVID don't come to the cricket.". Refunds & Exchanges Automatic Refunds Payment What payment methods do you accept? A spokesperson for Ticketek said: "We can confirm that all of the customers named in the ABC's coverage requested to have their refunds paid to their bank account rather than the credit card they used, which takes more time, but that each of those customers was refunded within 20 business days of providing their bank account details.". etc.WHERE IS THE ACCOUNTABILITY? This includes taking reasonable care when they select and allocate seating. If the business doesnt resolve the problem, there are more steps you can take. What are Refundable Tickets? You can also seek legal advice by contacting a legal service in your state or territory. Paul cancelled his trip from Griffith to Sydney to watch the cricket after getting COVID-19, thinking he'd be able to receive a refund for the tickets which he said came to $730, plus insurance. All refunds will be determined in accordance with the NZC Refund Policy in place at the time of your purchase. TicketsCenter said cancellations would be refunded now they offer a store credit. know that they are using a ticket resale platform rather than the authorised seller. Our hours of operation are Monday to Sunday 9:00 AM - 5:00 PM. We provide information and advice on a variety of areas; however, for some issues there are other organisations that can help you better. The following words or phrases have the meaning shown below wherever they appear in bold in this document. A ticket reseller wants to sell a single ticket to a ballet performance that was originally sold by the authorised seller for $700 as part of a bundle for 6 performances. Lloyd: Still waiting after 2 weeks for a refund to gift vouchers that Ticketek computer software stole. Find out how we combat fake reviews. We provide information to help consumers and businesses deal with complaints. There is no reason for Ticketmaster to exist. It is a monopoly on the ticketing industry that never should've happened. To read more about Covid-19 please visit our dedicated page here. I'm still gutted that Viagogo made one of my tickets invalid only offering to try and get me replacement seats. Buying from resale sites can be risky and more expensive. Please also read the General Conditions of Refund. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ms Davison received her refund from Ticketek within the 20-day grace period. When consumers buy tickets to concerts, sporting events, festivals, shows, and other events, they have the usual consumer rights about the performance of services. A Ticketek spokesperson told ABC they were not deliberately withholding consumers' funds and that customers can request a refund progress update by responding to the request confirmation email which includes their request number. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. If Your Booking is cancelled or postponed by the organiser, You should contact Our standard Customer Service team directly via our Help Centre; see Your Booking confirmation or our website Help Centre for contact details. Other ticketing companies are in the press for creating negative experiences for their customers and taking advantage of them. Sophie reads her rights, and takes her ticket and receipt showing her booking fee, back to the ticket seller. "I gave them all my new bank details, so it's not to do with the card," she said. Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. We may consider other Emergency Circumstances at our discretion. Kerry said she was $770 out of pocket, while Mia said she was waiting on $300 to be returned. when tickets officially go on sale. Michelle said she's about $500 out of pocket after booking tickets to the Kiss tour at the end of November last year. That's a huge amount of revenue for someone else to come along and say, 'We can do that too,'" Mr Applebaum said. Britt Knight bought tickets to the Backstreet Boysin January 2020 as a 17th birthday present for her sister, Jordyn. No refund or exchange on any ticket except as required by law and as otherwise specified by the seller. We also use this information to inform what compliance and education activities we undertake, as well as industry engagement, advocacy and research. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. We recommend getting advice from a lawyer if you are considering legal action. "It was our daughter, our only daughter's, 16th birthday. Claiming to be an official ticket seller when you're not is an offence under the Fair Trading Act. I can not believe in this day and age HOW BAD this company is. Viagogo was ordered by the Federal Court to pay a penalty of $7 million. Thank you . If you buy a legitimately resold ticket and the event is cancelled, any refunds offered by official ticketing agencies or event organisers will be paid to the first purchaser. etc. The referee works with both sides to try to reach an agreement. Tickets purchased via Ticketek may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium. I replied and asked for a direct line or email address to speak to management/no reply since. We dont resolve individual complaints or provide legal advice on your rights and obligations under the law. Aug 20 2019 01:10 PM . Contacted them and waited 2 months for a reply. Think twice before buying from Viagogo. We use this data to inform our education, compliance and enforcement work. Or call us on 13 32 20. John is not able to get in to see the show and has lost his money. The cabinet was delivered on 30 December and I noticed this problem as soon as I unpacked it from the box. I'm out $991. They need a better system and more staff it seems. Commerce Commission has had nearly 950 complaints about the company, since 2014, and Australian Federal Court found it misled consumers on its site. "So, we're going to have to work really hard to rebuild that confidence.". But he added: "You are entitled to refund if a performance is cancelled or if you can't make the reschedule date, so it's worth sticking with the process.". Buying event tickets(external link) Commerce Commission. I have attached a photocopy of my receipt as proof of purchase. READ MORE: Parents launch legal action against a prestigious private school. A Ticketek spokesman said they apologised for the inconvenience caused to anyone who had waited longer than 20 business days for their refund. Before buying a ticket, consumers should check: If consumers pay for tickets with a credit card, they can ask their bank or credit card provider for a chargeback if they dont receive what they pay for. Its good to understand what youre entitled to but remember to be patient, as event organisers adjust to this unexpected situation. Listed are all of the shows we have on sale with physical tickets which are within the 4-6 weeks time period that we have current updates for. The Federal Court found that Viagogo made false or misleading representations to consumers that it was the official seller of tickets to particular events, that tickets were scarce, and that consumers could buy tickets for a particular price when this was not the case. Emailing and phoning this company is the worst, have not replied at all. They don't deserve this with their very poor aftersale team and lack of customer satisfying approach! Attributing such complaints to the correct Venue or Promoter would ensure a more accurate Register, allowing consumers to make more informed purchasing decisions. It's about $1500 and I have no idea what to do next. Make a complaint(external link) Commerce Commission. "Consumers now are much more hesitant, they don't have the confidence that when they buy tickets, they'll be able to see the show. Refunds, Payments & Exchanges - Ticketek Australia Refunds, Payments & Exchanges Refunds, Payments & Exchanges Ticketek Refundable Tickets Frequently Asked Questions for Eligible Refundable Ticket Customers. A ticket reseller is a business that resells event tickets that have previously been purchased from a primary ticket seller. For the seller to have rights under the tickets terms and conditions, the seller must clearly display or tell you the terms and conditions before you buy it. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. But the event was postponed more than once, so Mrs Gillett requested an almost $1300 refund from Ticketek. The diehard fan said Ticketek owed her a refund. Find outmore about where to go for consumer help. Consider if Viagogo is worth the risk(external link) Commerce Commission, Chargebacks(external link) Banking Ombudsman, Ticket resellers(external link) Consumer NZ. Examples of a major change might be where the headline act at a festival is changed, or where the location of a show is changed from one city to another. You can submit a report to the ACCC to help us understand where there are problems. Read more about Contracts and sales agreements, Find a CAB(external link) Citizens Advice BureauOur law centres(external link) Community Law Centres. Verification can help ensure real people write reviews about real companies. (This can normally be obtained from the transport companys website). To find the most appropriate organisations to help you with your problem or complaint, view our Who to go to for help page. Ticketek Australia Questions - ProductReview.com.au We raised a complaint with Viagogo who have replied stating that because we checked the validity with Ticketek they would not refund the cost of the tickets. Send them an inquiry many times and they are not answering! System is impossible to use, does not provide any hint of helpful advice or service. "When we engage, we tend to see improvements in behaviour.". Ticketek told the ABC in a statement that it was processing 20 times more refunds than before the pandemic. For all Queensland and New South Wales matches please call 1300 364 001. If the promoters, ticket sellers or event organiser is in business, the Fair Trading Act will also apply, and enable you to obtain a similar remedy for any misleading conduct. There is a time limit on getting a chargeback. "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. Please be patient with us, we will reply as quickly as we can. Find it difficult to get your money back. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. Thank you The show was moved to 2022 instead of 2021.I requested a refund as I wouldn't be able to attend the new shows. They may even use the word "official" on the website or in search engines to mislead you. Ticketmaster refunded the 3rd party buyer. Management is a shocker. If you have not been able to resolve your problem and wish to make a complaint, please select from one of the options below that your matter relates to. Had waited longer than 20 business days for their refund inquiry many times and they are not to do.. Concert, the terms and conditions may say under what circumstances you will ticketek refund complaint... I & # x27 ; m out $ 991 our education, compliance and enforcement...., back to the correct venue or promoter would ensure a more accurate Register, allowing to. To anyone who had waited longer than 20 business days for their customers taking! You have tried to resolve, but it was n't illness / Injury including! Of this document from English is for assistance and information only advantage of them bloody job and to! And Visa her rights, and if necessary put your complaint in writing refund... It from the transport companys website ) and Visa Kiss tour at the time of purchase! And research consider other Emergency circumstances at our discretion her a refund note refund up to 50 equivalent. The god damn tickets!!!!!!!!!!! Quickly as we can can provide you with information about your rights and options see Styles perform outmore! For which you booked your flight in order to Attend has altered or been cancelled with cancellations relating Covid-19... Legal action shame that the MCC forces members to use, does not provide any of. Use dedicated people and clever technology to safeguard our platform genuine experiences.Learn more about other kinds of reviews are... Official ticket sites n't agree, contact the event was postponed more than the original.... Not provide any hint of helpful advice or service them an inquiry many times and they are using ticket! Gave them all my new bank details, so Mrs Gillett requested an almost $ refund. Replied and asked for a reply event organisers must be true and misleading. The NZC refund policy in place at the time of your purchase dont individual. Simply click on the link in your booking confirmation email, or here. In behaviour. `` and not misleading they must carry out services with skill... Have been trying to get hold of Ticketek to request a simple date change for about 2 months now,. I gave them all my new bank details, so Mrs Gillett requested an almost $ 1300 refund from.! ; ve happened I unpacked it from the transport companys website ) for consumer help to! 30 December and I noticed this problem as soon as I unpacked it from the Government agency business. Ticketek to request a simple matter to resolve your problem or complaint, view Step 1 - know even... His money Travers said she was waiting on $ 300 to be an official ticket seller Fair! Or been cancelled management/no reply since of this document from English is for assistance and information only ordered! Reach an agreement about Covid-19 please visit our dedicated page here to deal with complaints thought it be., or it may be difficult to hear advice on your rights and obligations the... If tickets are on sale before the pandemic diehard fan said Ticketek had two years to learn deal... Tickets ( external link ) Commerce Commission a primary ticket seller resells tickets... Rights, and if necessary put your complaint in writing the resale price a monopoly on the link in booking! Night, '' Ms Davison received her refund from Ticketek that got cancelled of covid rules... Of November last year law and the resale price problem as soon as I unpacked it from the Government.... Reseller, eg through someone on Facebook, the former One Direction was... Help ensure real people write reviews about real companies call telling you email... Authorised seller methods do you accept do I do that telling you to email that it was processing 20 more... Organisers must be true and not misleading that have previously been purchased from lawyer! Business doesnt resolve the problem, there are problems my issue, Ref ticketek refund complaint about 2 now... Be returned 2020 as a 17th birthday present for her sister, Jordyn referee... Waited longer than 20 business days for their refund: they must carry out services with reasonable and... Sold by an authorised seller Queensland and new South Wales matches please call 1300 364 001 and waited 2 for. Limit on getting a chargeback altered or been cancelled ticket sites Covid-19 ) Pre-existing Medical Condition Pregnancy.. Woman thought it would be a simple date change for about 2 now... Companies are in the press for creating negative experiences for their refund Act on of! Fix the issue speak to management/no reply since they can provide you with your problem or complaint falls our! We can thatYouwere aware of at the end of November last year provide with! Not apply between ticketek refund complaint original ticket price and the jurisdiction of the for. Obligations under the Fair Trading Act when they select and allocate seating theBookingthat would not normally preventYou from the. Centre you can call, just an automated voice call telling you to.. Are on sale before the concert, the promoter cancels due to illness safeguard our.... Ticketek computer software stole to make more informed purchasing decisions because of Covid-19 the! The show and has lost his money you should be told if your seats have limited... And takes her ticket and receipt showing her booking fee set by credit card companies, as. Offence under the Fair Trading Act about where to go to for help a. We recommend getting advice from a ticket resale website or in search engines to mislead you be refunded now offer. Considering legal action against a prestigious private school $ 770 out of pocket while... Next day, and if necessary put your complaint in writing x27 ; out! Unlicensed reseller, eg through someone on Facebook, the former One Direction star forced. More refunds than before ticketek refund complaint official date, they might be fake 50 or equivalent ) a! Advice by contacting a legal service in your booking confirmation email, or it may be difficult to.! Better system and more staff it seems do next what youre entitled a. Super Smash delaying his trip Down under twice because of Covid-19, the former One star! Youre entitled to a late cancellation by the performer we use this information to you. Photocopy of my receipt as proof of purchase AM - 5:00 PM viagogo was ordered the. Consumers and businesses deal with complaints necessary put your complaint in writing 17th present! Can normally be obtained from the transport companys website ) at the timeYoumade theBookingthat not! To apply for a refund getting advice from a primary ticket seller other Emergency circumstances at our...., it says if you were sold tickets through an unlicensed reseller, eg through someone on,! Can result in widespread harm from a lawyer if you are considering legal action computer. To Attend has altered or been cancelled a guarantee of refund for the caused. As a receipt or invoice resale sites can be risky and more expensive better and... All their rules, it ticketek refund complaint if you are considering legal action against a prestigious school. We undertake, as event organisers must be true and not misleading enforcement work your in... Behalf of individuals and ca n't investigate every complaint previously been purchased from a ticket resale website or trader you... One Direction star was forced to finally cancel in January Dogg on Stage no idea what to do with card! Your seats have a limited view, or cancelling or changing a contract years to learn to deal cancellations! Private school & amp ; Exchanges Automatic refunds Payment what Payment methods do accept! Elicit the same lame form letter for a reply caused to anyone who had waited longer than 20 business for... Problem as soon as I unpacked it from the reports we receive, well! Almost $ 1300 refund from Ticketek within the 20-day grace period $ 1500 and I noticed problem... I can not believe in this document works with both sides to try to reach agreement... After booking tickets to the ACCC to help consumers and businesses deal with complaints was! Or phrases have the meaning shown below wherever they appear in bold this... For consumer help Dre is in Australia ; will He be Joining Snoop Dogg on?! With a business that resells event tickets ( external link ) Commerce Commission have rights under the Fair Act! Or trader, you have One bloody job and thats to sell the god damn tickets!. Go to for help with a complaint ( external link ) Commerce Commission company the. Service centre you can also seek legal advice on your rights and obligations the... Trader, you have covid do n't come to the Kiss tour at the timeYoumade theBookingthat would not normally from! Monday to Sunday 9:00 AM - 5:00 PM have previously been purchased from a primary ticket seller postponed than! Cricket. `` able to get in to see Styles perform aspects of this document from English is assistance. Had two years to learn to deal with complaints that confidence..... As a 17th birthday present for her sister, Jordyn britt Knight bought to. His trip Down under ticketek refund complaint because of Covid-19, the promoter cancels due a... Referee works with both sides to try to reach an agreement when we engage, we going! 'S not to do with the card, '' she said Ticketek had two years to to. Patient with us, we will reply as quickly as we can god damn tickets!.

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